Job description

ABOUT THE COMPANY

MaidPro, a residential cleaning company located in Merrillville, Indiana is seeking a Customer Service & Sales Representative with a GREAT attitude and an eye for detail. Candidates must be able to work in a fast paced, exciting environment. Our ideal Customer Service and Sales Representative can provide warm customer service to our long term clients as well as upbeat and persuasive sales to our new clients, both over the phone and via email. Please visit our web site at www.maidpro.com and learn more about our successful and family-oriented company.

NECESSARRY SKILLS:

· Reliable Attendance and must be available to work 7:30am-4:30pm or 8:00am-5:00pm Monday to Friday.

· Customer Service Driven and must have sales experience with a minimum of 1 year experience in customer service.

· Excellent communication skills

· Good organizational and time management skills

· Must have computer knowledge (word, excel, outlook) and interest in learning new software

· Good interpersonal skills; enjoy making customers happy and able to relate to a variety of people in a responsible and cooperative manner.

· Be able to work independently as well as in a team environment.

· Candidate must be a self-starter and enjoy working in a fast-paced environment.

· Candidate must be able to work under pressure and handle frequent interruptions.

· Capable of neat, thorough, accurate work (extremely detailed oriented) with good organizational skills.

· Possess a great attitude and think like a solution provider.

GENERAL RESPONSIBILITIES:

· Answer customer service and sales inquiry phone calls

· Meet or exceed monthly sales goals

· Respond to customer inquiries or complaints and sales inquiry emails

· Manage clients' account i.e. update credit cards, making sure payments are received on time, billing, etc.

· Assist owner & operation manager with Job Schedules

· Assist with managing and maintaining a healthy employee pipeline

· Keep our team motivated and ensure Office atmosphere is positive

· Achieve proficiency in Sales Estimating including prospective customer follow up.

· Perform other duties as needed

BENEFITS:

· No nights, No weekends, No holidays

· Small Office, family owned and operated. Great to work for!!

· Holidays paid after 3 months

· Vacation Benefits after 1 year

· Bonus and incentives

· 401K plan with limited company match after 1 year

COMPENSATIONS:

· Salary $30K-$35K based on experience

HOW TO APPLY:

Qualified applicants should email their resume & cover letter for IMMEDIATE consideration!

Job Type: Full-time

Pay: $30,000.00 - $36,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Merrillville, IN 46410: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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