• Greet and receive the public; receive payments and fees and admits patrons; operate a cash register and account for revenues. Sell memberships, process paperwork, and maintain accurate records using recreation software.
• Ensure all transactions at the front desk are completed correctly following the proper procedures.
• Take registration and reservations for activities, rental facilities, birthday parties, classes, and camps.
• Daily and throughout shifts read and respond to all emails, memos, and activity calendars to be aware of schedule changes.
• Respond to guest inquiries effectively and accurately, in person or using email, phone, and social media.
• Display a professional demeanor and displays courteous, polite, responsive, and respectful behavior to all. Work to establish a positive rapport with members, guests, and coworkers.
• Operate concession stand; sell products, various food items, swimwear, and equipment.
• Perform scheduled upkeep and maintenance of the facility; clean floors, walls, windows, cardio & weight equipment, etc.; trash removal; operates vacuum to clean carpeted areas; sweep and dust.
• Monitor general activities of the facility to assure safety.

• Previous customer service experience.
• Interest in the field of recreation, recreation management, or related human services.

• Accrue 1 hour of sick leave for every 30 hours worked.
• Recreation benefit for eligible employees in the amount of $1390 – you can use this benefit to purchase your ski pass!
• Employee Assistance Program: 3 sessions per topic with a therapist or coach, for you or a family member.
• Life, disability, and accident insurance.
• Membership discount at the Snowmass Recreation Center.
• Free RFTA Bus passes to commute to and from work and free employee commuter shuttle.

Snowmass Village is a fun, community-focused, and family-friendly Town. As our community inevitably evolves and changes in dynamic new ways, our mission is to do all that is within our power to ensure we remain a thriving, charming, fun, resilient, safe, and emotionally connected community. The Town employs approximately 170 employees in a wide variety of positions requiring different levels of skill and education. Over 50 years, Snowmass has grown into a year-round family resort and vibrant community, with a mountain whose possibilities continue to be explored. Ski-terrain expansions have included the powder fields and steeps of the Hanging Valley and the vast above-treeline bowl of the Cirque, as well as three impressive terrain parks. On-mountain investments including the Elk Camp Gondola and Meadows beginner area have topped $100 million in the last 12 years alone. Next summer, recreation opportunities increase with the new Lost Forest complex of new hiking and biking trails, an alpine coaster, canopy tour and more. And with construction continuing on the final phases of Snowmass Base Village — the largest ski resort development underway in North America — we look forward to what the next 50 years will bring.