Transco Lines Inc (TLI Trucking) is an exciting company to be a part of. We are fast growing and offer benefits which include PTO. If you have experience in the driver manager field and would like to be a part of our team, please see qualifications below:

Transco Lines, Inc. was founded in October 1984. The Company is headquartered in beautiful Russellville, AR on I-40 between Little Rock and Fort Smith with additional Full Service Maintenance terminal in North Little Rock. Our locations afford our drivers easy access, modern maintenance facilities, and complete amenities for drivers while they are in town. We regularly win awards for service from our excellent client base.

Transco Lines operates over 350 power units and 700 dry van trailers. Our fleet consists of 175 solo drivers and 170 teams. Our niche in the marketplace is customized service for customers requiring Just-In-Time performance. We pride ourselves on providing ultra-modern assets for our drivers and superior service to our customers.

Job Description:

3-5 Years of prior transportation/trucking experience in a fast paced high volume operational setting

• Lead projects to review operational procedures and practices towards the goal of making continuous improvement
• Direct the planning and delivery of customer service activities for all freight.
• Define and execute short and long-term customer service and support strategy, leveraging best practices and technology to expand service capabilities, ensuring consistent, high-value and cost-effective service levels.
• Build and manage a robust customer support team capable of delivering business, experience and service.
• Oversee the day-to-day operations of the customer service organization including ongoing performance evaluation and refinement based upon industry-standard metrics for operational excellence.
• Serve as escalation point for customer issues ensuring they are resolved as quickly and efficiently as possible, leveraging resources across the company as necessary

Job Qualifications:

• Delivering first class customer service
• Creative problem solver
• High attention to detail
• Goal oriented and motivated
• Teamwork
• Positive Attitude
• Hard work ethic and quality performance
• Strong Communication skills
• Adaptability and Flexibility
• Ability to multitask and prioritize
• Goal/quota attainment
• Business acumen and skill competency growth

3-5 Years of prior transportation/trucking experience in a fast paced high volume operational setting

• Delivering first class customer service
• Creative problem solver
• High attention to detail
• Goal oriented and motivated
• Teamwork
• Positive Attitude
• Hard work ethic and quality performance
• Strong Communication skills
• Adaptability and Flexibility
• Ability to multitask and prioritize
• Goal/quota attainment
• Business acumen and skill competency growth