Job description
Customer Support Specialist
A major supplier in the textile industry has an immediate opening for a Customer Support Specialist to join their team. We are seeking a team-oriented individual looking for long term employment. Apply today to see if this is the right fit for you!
Company Profile
Our client started as an upholstery shop in Grand Rapids in 1904 and has grown to a worldwide brand but most clients are spread throughout the US. The company has excellent benefits. Great PTO policy- associates begin accruing PTO while an Elwood associate and you get 1 full week loaded immediately upon hire-in! The office is a quiet, relaxed environment. The company’s employees all have been there a long time!
What's in it for you?
Enjoy great starting pay of $19/hr and weekends off! If you thrive in a mature and supportive, positive team atmosphere that's rewarding and enjoyable... then this is the right fit for you!
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Customer Support Specialist Details:
- Temp-to-Hire position
- $19.00 /hour
- Full Time work available
- First Shift (Monday through Friday from 08:30am to 05:30pm)
- Professional, positive interaction with fellow associates.
- Order Processing.
- Coordination at times with vendor on lead times; shipping arrangements; sales rep support; account/order oversight and problem solving.
- Providing prompt, accurate, and friendly customer service on phone calls and emails.
- Punctual and reliable attendance is a must.
- Other duties as assigned by office manager.
Customer Support Specialist Qualifications:
- Previous office or call center experience.
- Proficient with Outlook email.
- Basic understanding of Word and Excel.
- Excellent verbal and written communication skills required.
- Ability to multitask, prioritize and manage time effectively.
- Attention to detail.
- Team oriented and positive minded with fellow associates.
- Applicant may be subject to a background check
- Pre-employment drug screen is required as a condition of employment
- A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: Real People. Fast job offers. No Robots.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Grand Rapids, MI
2915 Breton Road SE
Grand Rapids, MI 49512
(616) 698-7979
grandrapids.mi@elwoodstaffing.com
*See above for qualifications #IJ
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