Job description

JOB SUMMARY: (SEASONAL)

Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink/food orders as required.

GENERAL REQUIREMENTS:

· Must be at least 21 years of age.

· High school diploma or GED required.

· Skilled in basic math in order to count money and present change correctly.

· Knowledge of guest charge procedures.

· Must possess excellent customer service and communication skills.

· Able to work at a fast pace in mentally and physically stressful situations.

• Knowledgeable of or able to learn tray service, cocktail ingredients, and menu.
• Available to work required schedule which may include weekends, holidays and overtime.

· Must be able to read, write, speak and understand English.

Essential Job Functions:

• Provides personalized service and uses guest name.
• Resolves service problems according to Service Recovery guidelines.
• Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos.
• Actively promotes casino events and programs.
• Provides fast, friendly, professional service to casino guests.
• Supplements tray with extra product to provide immediate or interim guest satisfaction.
• Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines.
• Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks/food and presents drinks to guests.
• Handles money according to departmental procedure.
• Maintains a general knowledge of alcohol by brand and cocktails by ingredients.
• Ability to work well with others.
• Coordinates the delivery schedules of amenities, and food and beverage orders to best accommodate the guests.
• Services guests according to the company standard sequence of service.

DEAMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Able to respond to visual and auditory cues.
• Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.).
• Able to walk at least 2 miles during shift.
• Able to bend, stoop, and twist when serving cocktails, standing and walking

WORK ENVIRONMENT:

• Able to work in areas containing secondhand smoke, high noise levels and bright lights.
• Able to work at a fast pace in often crowded/noisy environment.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Job Types: Part-time, Temporary

Pay: $5.00 - $10.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Physical setting:

• Bar

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Bossier City, LA 71111: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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