Grow your career at Cedars-Sinai!

The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes, and technologies.

Why work here?

Cedars-Sinai Medical Center has been ranked the #1 hospital in California and #2 hospital in the nation by U.S. News & World Report, 2022‑23. When you join our team, you’ll gain access to our state-of-the-art biomedical research facilities and advanced medical education programs. We are dedicated to helping you further your expertise — we offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve additional certifications and degrees while gaining the knowledge and experience needed to advance your career.

We take pride in hiring the best, most passionate employees. Our talented doctors, nurses and staff reflect the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role:

The Data Center Operations Technician is a key member of the team responsible for maintaining and managing the data center. They will be responsible for ensuring that the data center is always operating optimally and will play a key role in managing the infrastructure that powers our business. As a Data Center Operations Technician, you will be responsible for various tasks, including inventory and asset management, equipment and cabling installation, network port mapping, connectivity troubleshooting, shipping, and receiving, server patch management support and coordination, and level 1 incident triage support for server OS related issues (Linux and/or Windows).

• Manage work queue, inventory, assets, equipment, and cabling installations.
• Monitor health via interactive dashboards and analysis (Eyes on glass).
• Monitor and troubleshoot backups.
• Coordinate systems maintenance and notifications.
• Manage Data Center access and provide escort.
• Coordinate external vendor system access.
• Support server patch management and coordination.
• Coordinate shipping and receiving activities.
• Find opportunities for automation and analyze common incidents/requests.
• Participate in an on-call rotation for after-hours support.
• Bonus: Configure network switches and storage.

Experience Requirements:

• Three (3)+ years of experience in cabling, equipment installation, and server administration.
• Solid grasp with data center equipment and operations. (Server OS, VMware, Storage, Network Infrastructure, Backup systems
• Knowledge of network port mapping and connectivity troubleshooting.
• Ability to provide level 1 incident triage support for server OS related issues (Linux and/or Windows).
• Ability to configure network switches and storage a plus.
• Proficiency using Office 365 applications including Word & Excel

Educational/Certification Requirements:

Bachelor's Degree in Computer Science, Electrical Engineering, Information Technology, or related field. (preferred)

A+ and/or Network+ certification preferred.

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