Job Summary

Provides support in Dental Services by assisting the dentist and dental hygienist in all office locations and all office and clinical duties as necessary, following a patient-centered model. Supports the provision of efficient and high-quality dental services and facilitates access to dental care and attention to dental health

Primary Essential Duties

Administrative Support

• Schedules patient appointments for prosthetics, as necessary
• Assists in making new patient charts and updating existing patient charts.
• Assists in filing duties associated with the daily clinical schedule.
• Assists in ordering and maintaining supplies as necessary.

Chairside assistance to the dentist

• Sets up for patient appointments and cleans up after appointments, sterilizing and disinfecting equipment
• Assists patients in preparing for dental exams and procedures.
• Provides extra hands as necessary for dental procedures.
• Takes radiographs, if certified.

Other

• Assists with general Medical Support functions and duties as necessary.
• Other duties as assigned.

Budget Responsibilities

None

Management Responsibilities

None

Knowledge, Skills, and Talents Required

• Flexibility and the ability to support providers in a fast-paced clinic environment.
• Ability to communicate in an effective and professional manner with patients and staff members.

• Excellent telephone and face-to-face interpersonal skills, including the ability to effectively de•escalate difficult client encounters.

• Sensitivity to all areas of diversity, including HIV status, race, ethnicity, ability, age, sexual orientation, and gender identity.
• Knowledge of standard medical and dental office/clinic procedures.

Education and Experience Required

• Training or certification as a Dental Assistant is required.
• Experience working with an ethnically, culturally, and racially diverse work staff preferred; ability to work harmoniously with diverse groups of individuals required.
• Licensing/registration as a Dental Assistant in the District of Columbia is required.

Working Conditions:

Working conditions for this position are normal for an office environment. Individuals may be required to work evenings and/or weekends and organization events.

Physical Demands:

• Lifting: No more than 20 lbs. and infrequently.
• Movement: Standing and sitting for long periods.
• Visual: Long periods on a computer.
• Concentration: Extended periods of engagement with computer systems where concentration is key to accuracy in data entry. Intermittent periods of engagement with a telephone system to respond to inquiries where concentration is key to task performance.
• Communication: Direct and indirect communication. Written and verbal competency.

The above job description is designed to indicate a general sense of the duties and expectations of this position. It is not to be interpreted as a comprehensive inventory of all duties and responsibilities required. As the nature of our business demands changes, so may the duties and responsibilities of this position. You may be required to perform other duties as requested, directed, or assigned