Job description
POSITION SUMMARY: The Dental Billing Specialist is responsible for posting patient and insurance payments, processing insurance denials, and working aged reports.
DUTIES AND RESPONSIBILITIES:
· Prepares and processes insurance claims including Medicare, Medicaid, and private insurance.
· Reviews EOBs for denials, identifies problems, contacts insurance companies and resubmits as required to ensure maximum reimbursement.
· Receives and posts payments to patient accounts. Reviews and verifies insurance claims and prepares refunds as appropriate.
· Prepare daily deposits.
· Prepares patient statements.
· Monitors reimbursement of selected procedures or payers, identifies changes in payment and reimbursement patterns, claims lag, or other changes and recommends corrective action to Billing Office Manager if necessary.
· Identifies and resolves patient billing complaints.
· Answers inquiries and correspondence from patients and insurance companies.
· Attends required meetings and trainings and shares information with coworkers.
· Processes adjustments per protocol.
· Scanning of billing department documents.
· Confidentiality, punctuality, excellent attendance, and ethical conduct are required.
· Completes other duties as assigned.
QUALIFICATIONS, EDUCATION AND EXPERIENCE:
· High school diploma or equivalent.
· Minimum 6 months related experience.
· Computer competency, including word processing, Excel spreadsheets, and data entry.
· Knowledge of accounts receivable practices, medical and dental office billing procedures; knowledge of coding, medical and dental terminology, and clinic operating policies and procedures.
· Effective customer relations skills, demonstrating the ability to work with diverse groups in a stressful environment, and displaying an understanding of group dynamics.
· Strong organizational skills and effective use of time.
Job Type: Full-time
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Grants Pass, OR 97526: Reliably commute or planning to relocate before starting work (Required)
Experience:
- ICD-10: 1 year (Preferred)
Work Location: In person
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