Dental Front Desk Receptionist

Full Time
Woodstock, VT 05091
Posted
Job description

Our practice is seeking a Front Desk Specialist to support our team to ensure an exceptional patient experience. This includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.

Responsibilities:

  • Strive to provide a superior patient experience
  • Support patients within presenting treatment plans
  • Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
  • Scheduling to patient clinical needs
  • Collect copayments and verify insurance coverage
  • Schedule and confirm patient appointments.
  • Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments
  • Support office manager with company initiatives such as Adit, Recallmax, Aging, and Abella

Qualifications:

  • One year of experience
  • Versed in dental terminology and procedures
  • Orthotrac experience
  • Maintains a positive, collaborative, and supportive disposition with team and patients
  • Understands and complies with HIPAA and HITECH Act of 2009

The Front Desk Support Specialist Receives:

  • Practice hours that support work-life balance
  • Comprehensive support team
  • Full-time Employees are eligible for benefits including Medical, Dental, Flexible Spending Account, & 401(K) Plan

Job Types: Full-time, Part-time, Temporary

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:

  • Practice works: 1 year (Preferred)
  • Eaglesoft: 1 year (Preferred)
  • Dentrix: 1 year (Preferred)
  • Dental office: 1 year (Preferred)

Work Location: One location

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