Job description

New Dental office looking for Dental Office Manager

The purpose of an Office Manager is to ensure that our dental practices provide excellent customer service, oversee employees, and overall office efficiency from start to finish.

Duties & Responsibilities
office/administrative/leadership
* Treatment Presentation with excellent case acceptance
* Maintain a clean and safe office environment that ensures optimal patient care and customer service
* Oversee and supervise front and back office staff
* Evaluate and review office production and procedures to develop new ideas to improve efficiency with office operations, patient retention and profitability
* Track monthly reports for payment consistency and growth
* Lead weekly-monthly team meetings to enhance office flow, better the team dynamic, and correct any errors
* Analyze and organize office operations and procedures, including but not limited to, bookkeeping, invoice processing, cash control, preparation of payrolls and other administrative duties
*Evaluate each team member in their abilities to perform job duties, identify areas of opportunities for each team member’s growth-and help develop and execute a plan to help team member improvements
*Work at motivating the team to meet goals, and attain better numbers for office growth
*Ability to de-escalate and handle patient issues
*Participate in giving verbal and written warnings for corrective actions
*Proficient in completing business emails and outside provider/doctor referrals
*Handling business phone calls and outbound & inbound patient phone calls and follow-up
*Management of office schedules for patients and employees
*Knowledgeable dental PPO insurance, Medicaid/Liberty Dental plan and UCR fee
* Process dental insurance claims, work with PPO dental plans, and advocate dental treatment plans to patients
* Process any needed credentialing of insurance companies
* Maintain advanced knowledge of software systems to compile, store and retrieve data for managerial reporting
* Resource office janitorial, service technicians for repairs and maintenance
* Ensure a safe work environment by complying with all local, state and federal health and safety regulations and laws

Job Requirements
* Preferred bilingual in Spanish
* Must have at least two years experience as a Dental Office or Healthcare Manager
* Must be self-motivated and accountable
* Must have excellent verbal and written communication skills.
* Comfortable with computer software and social media
* Must be able to work Saturday
* Must pass background and drug test
* Must have amazing customer service skills
* Self-Starter: Inspired to perform without outside help
* Team Player: Works well as a member of a group
* Education Required: High School or better
* Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Benefits
* Competitive Pay depending on experience ($20-24/hour)
* Attractive monthly incentive bonuses (bring it up to $30/hr or more)
* Possible medical insurance in the future
* Provided in-house dental plan and benefit after waiting period

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Common surfaces are sanitized regularly. Masked provided to all employees.

Ability to commute/relocate:

• Las Vegas, NV 89117: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Communication skills: 1 year (Required)
• Customer service: 1 year (Required)
• Dental office experience: 1 year (Required)
• Bilingual: 1 year (Preferred)

Work Location: One location

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