Job description

POSITION SUMMARY:

You will be recognized as the voice and the face of the office and ensure that patients can navigate their care as smoothly as possible. Perform essential clerical and administrative functions such as answering phone calls, drafting correspondence to patients and insurance providers, respond to explanations of benefits, scheduling and confirming appointments, organizing and maintaining paper and electronic files, presenting cases, track and balance, credit transactions, and other basic financial support functions.

SCHEDULE:

WEDNESDAY: 7:45am-1:00pm 5:15 hours

THURSDAY: 9:45pm-3:30 pm – 5:15 hours (30 minutes lunch break)

FRIDAY: 7:45am-4:00 pm (1 hour lunch break) – 7:15 hours

RESPONSIBILITIES:

· Phones – answering, checking voicemails

· Scheduling patients and confirming appointments

· New patient – checking in, providing forms to fill out, confirming appointments

· Present treatment plan professionally and following up with patients for pending treatment.

· Submit treatment plans for predetermination.

· Maintain lobby cleanliness weekly – coffee machine, cookie station

·Verify insurance prior to patient appointment through the web portal (online), fax, and/or phone access if needed.

· Reports – no shows, OBS, cancellations, end of the day for payments

· Charting – information screen, pop up messages, chart notes, saving Xrays

· Handle payments – posting, pricing, ledgers, and statements

· Maintain professional attire

· Manage front desk

· New Patient coordinating – setup new appointments and sell our services to potential patients

EXPERIENCE AND EDUCATION:

. High school diploma or equivalent.

· Accurate typing at 40 words per minute.

· Customer service experience.

· Preferred one year of dental office experience.

· Preferred Bachelor’s degree

Language:

• Bilingual English/Spanish (Mandatory)

BENEFITS

Holiday payment

Dental Insurance

Job Type: Part-time

Pay: $17.00 - $23.00 per hour

Benefits:

• Dental insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Morning shift

Ability to commute/relocate:

• Pembroke Pines, FL 33027: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)
• English (Required)

Work Location: One location

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