Job description
The Director Positive Associate Relations is responsible for the creation and deployment of proactive people and labor strategies in conjunction with a balanced reactive strategy. This includes training and development of the HR and field management teams, regular field touchpoints to assess Associate engagement, and partnering cross-functionally to align departments to a unified employee value proposition. A critical part of the role is understanding how to monitor labor trends and political climate to mitigate Company exposure and risk.Principal Duties and Responsibilities
Provide comprehensive Employee Relations leadership for DC & Stores Field leadership
Develop and lead strategic, innovative and rigorous processes & tools to support positive leadership and employee relations programs in all DC and Store Field Operations.
Work collaboratively with the HRBP’s and Leaders in the DC’s and Stores Organizations
Counsel and assist assigned HRMs and Operations Leaders on various employee relations matters
Oversee and execute the long-term operations strategy, methodology, and management of labor relations within stores and DCs
Partnering with Field HR to respond to issues and create appropriate action plans to mitigate risk and provide support.
Conduct regular market analysis of employment trends and recommend programs and proactive HR interventions.
Partner with HR Centers of Excellence inclusive of Benefits, Compensation, and Talent Acquisition to maintain aligned messaging to the Associates
Ensure Company policies support our labor strategy. Assess through soliciting feedback from all levels of Associates and provide recommendations as needed.
Strategically partner with other business partners in the organization to develop programs and tools aimed at reducing and preventing Associate turnover and lack of engagement.
Ensure service standards are monitored and addressed consistently.
Be accountable for continuous improvement and service delivery excellence
Stay up to date on trends and applications of laws and latest trends in Labo Minimum Requirements/Qualifications
Strong Interpersonal, Verbal and Written Communication Skills are essential
7+ Years of Experience in HR
Prior Labor Relations experience required
Bachelor’s Degree Required
Must be skilled with Microsoft Products (Word, Excel, PowerPoint) Desired Qualifications
Preferred PHR/SPHR or SHRM CP/SCP
Preferred Master’s degree in HR or related field
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