Job description

We are an Amazon Delivery Service Partner looking for smart, motivated, and hardworking dispatcher in Avenel, NJ! If you enjoy solving problems and putting smiles on customers’ faces. Come join our growing family and read on!

Qualifications

• Amazon Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Requirements:

• Dispatch experience
• Strong customer service experience
• Use of mapping and GPS programs
• Ability to provide directions
• Basic computer skills (including Google Docs and Sheets)
• Dispatcher Job Responsibilities (include, but are not limited to):

1) Ensure Responsible Delivery - packages are delivered on-time, handled properly and safely

• Manage opening and /or closing set up/ stand down
• Monitoring of route timeliness
• Use of mapping and GPS programs
• Ability to re-route vehicles when logistically necessary
• Liaison between drivers, Amazon staff and management
• Provide accurate, valid and complete information for every delivery
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Manage On the Road accidents and incidents with composure

2) Deliver Clear Communication

• ability to communicate clearly and effectively,
• ability to read delivery documents, customer order information, directions, etc. in English
• Must be able to use your updated cell phone (iPhone, Android etc ) with a data plan for working purposes

Schedule:

• 10 hour shifts
• Day shifts
• Holidays
• Monday to Sunday
• Seasonal Position
• Weekends
• Year round work

Job Types: Full-time, Part-time, Temporary

Pay: $23.00 - $25.00 per hour

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus pay

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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