Job description

Diversion Coordinator | 2,500 New Hire Sign on Bonus
Greater Springfield Area
Position Purpose and Objectives: The Diversion Coordinator is responsible for the daily case management for youth participating in the Commonwealth’s diversion program. The Diversion Coordinator is the main point of contact for youth in diversion, their families, service providers and diversion referrers. Coordinators must be able to build professional relationships and rapport with each of these groups. The person in this position must be able to work well with youth and adolescents. Applicants should be highly motivated, critical thinkers who are able to adapt to evolving circumstances and who are passionate about the goals of the diversion program. The Diversion Program aims to: 1. Reduce the likelihood of future offending by youth in the program and increase public safety. 2. Support positive youth development. 3. Promote and ensure equity in the process. 4. Hold youth responsible for their actions
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*Essential Functions: *

• Meet with youth referred to the diversion program and their families and explain the diversion process and expectations
• Gather information to effectively craft an individualized diversion agreement for each youth by conducting risk/need assessments, interviewing youth, families, victims, and referrers, and reading police, school and other necessary agencies’ reports
• Match youth to appropriate interventions for their case plan and develop the diversion agreement based on that case plan
• Monitor the progress of youth throughout the diversion process
• Meet with youth at a pre-determined frequency in the community or at other approved locations
• Keep in contact with youth at a pre-determined frequency through visits, phone calls, text messages, or other approved methods
• Communicate with other system stakeholders and service providers across the communities served
• Build on community connections and establish partnerships for future programming
• Engage youth throughout case planning and communicate expectations at each stage of diversion
• Ability to handle confidential information
• Attend court hearings and other meetings relevant to youth needs
• Distribute, collect and input data on Diversion cases for purposes of evaluation
• Keep documentation of progress in a secure area only accessible by diversion staff
• Participate in trainings and other professional development
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s degree in Criminal Justice, Social Work, Psychology, Sociology or related field OR Associates degree with 2+ years direct experience in preferred qualifications.
• Experience working with at-risk youth
• Experience working with diverse communities
• Knowledge of community groups, events and connections in area Diversion Coordinator will be working in
• Ability to adapt, think critically and problem solve in high stress environments
• Ability to collaborate and work independently at times
• Ability to maintain relationships with youth, their families, service providers, diversion referrers and other partners
• Understands the value of repairing harm caused by individuals or society, and engaging individuals and community in the process
• Strong organizational and time management skills
• CORI check conducted, but not automatically disqualifying

Preferred Qualifications:

• Lived or work experience in child welfare or juvenile justice agencies
• Master’s Degree in Criminal Justice, Social Work, Psychology, Sociology or related field
• Knowledge of Spanish or a second language that is spoken by a portion of the community Diversion Coordinator will be working in
• Ethic of service, including volunteering experience
• Driver’s license and access to a car
• Knowledge of/ experience in restorative justice practices
• Knowledge of/ experience in screening/assessment tools, case planning and evidence-based practices

Benefits

• Retirement Plan 403(b)
• Health, Dental, Vision, and Life Insurance
• Paid vacations
• Paid holidays

Gándara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community.

Job Type: Full-time

Pay: $70,000.00 - $72,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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