Position Purpose

Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them. We are a community of true pet lovers with shared interests and values. We are professionally committed to being your resource for all aspects of pet ownership including health and nutrition, training, grooming and the latest in general pet care. Our Dog Daycare Counselors are responsible for dog training, enrichment and socialization activities at our drop-off daytime program as well as interacting with clients and potential clients.

Full-time team members enjoy the following:

• Growth opportunities! Be sure to ask about our Store Manager In Training and Groomer Apprenticeship programs
• PTO (paid time off) – 2 weeks in first year, 3 weeks in second year
• Paw-Ternity (paid Pet Adoption bonding time)
• Paid Parental Leave
• Medical, dental, and vision insurance
• Health Savings Account (HSA)/ Flexible Spending Account (FSA) – medical and dependent care
• 401(k) Program
• Greatly discounted, employer-subsidized pet insurance
• Generous discounts on goods and services
• $25K life insurance policy (employer paid)
• Short and Long-term disability (employer paid)
• Employee Assistance Program/ 24X7 – completely confidential
• Groomer referral bonus program

• Engage in enrichment/ socialization activities at our drop-off daytime program as well as interacting with clients and potential clients daily
• Follows safe practices and procedures when introducing dogs
• Supervise dogs of all sizes and breeds in an off-leash group play environment
• Follows policies and procedures designated for Day Care Facilitates appropriate play and enrichment activities for adult dogs and puppies
• Provides positive command reinforcement which support students who are also in group classes
• Use a variety of positive learning techniques for dog behavioral changes, including a combination of operant conditioning through positive reinforcement and desensitization – examples: clicker training, hand signals, verbal cues, and reward systems
• Works with puppies on behavioral development exercises
• Conduct potential customer consultations
• Positively interact with pet parents in-person, via email, text, and phone

• Must be 18 years or older
• Must have 6+ months of professional experience in a dog daycare and dog training
• Ability to read and promote positive canine play
• Ability to work well within a team environment
• Knowledge in positive command reinforcement and behavioral exercises
• Must have a confident and assertive demeanor to help maintain control over the dogs
• Must have a keen sense for creating and maintaining a safe environment
• Must have a love for dogs
• Must be observant
• Excellent communication skills

Physical Demands

• Position requires person to be both indoors and outdoors (to assist with customer carry out)
• Majority of day is spent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
• Must be able to lift 50 pounds on a regular basis
• Must be comfortable working with a wide variety of animals including small and large dogs
• Must be able to work around pet hair and dander