Description

DSHS Revenue Agent 3

Washington State Department of Social and Health Services’ (DSHS) Office of Financial Recovery is seeking a Revenue Agent 3 to join the team in Olympia, WA!

In this role, you will be a lead worker and provide technical direction and training to journey-level and new Revenue Agents. You will perform financial recovery enforcement duties to include, investigation, research, enforcement, negotiation and settlement, collection, recoupment, and other duties related to financial recovery in support of the DSHS mission to Transform Lives.

Some of what you’ll do:

• Train and provide technical guidance in investigation techniques and the use of appropriate legal remedies
• Negotiate settlements or waive collection when not cost effective or feasible
• Approve first level negotiations and settlements of claims and waivers of collections
• Perform review for Revenue Agents
• Enforce the recovery of public funds through administrative and judicial procedures
• Evaluate and determine collection ability and prioritize the recovery of overpayments
• Prepare cases requiring court action; testify in court and administrative hearings
• Interpret and explain federal and state programs, policies, regulations, laws, directives, rules and eligibility to clients

What we’re looking for:

• Knowledge of investigation procedures and practices, collection laws and procedures, legal rights and remedies in civil law, basic accounting practices, and supervision is desirable
• Ability to utilize people skills and leadership techniques to provide coaching, mentoring, and training to ensure successful completion of tasks
• Knowledge of investigative skills to identify sources, gather and document facts, evaluate information, and draw conclusions
• Experience working with others in assisting them to take timely action in which they may be reluctant regarding the negation and settlement of claims and their need to make payment on debts owed
• Ability to independently manage workloads and perform quality case management

Who should apply?

OR

How to apply:
With your application, please include the following:

• Resume
• Cover letter
• At least three references

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions? Please contact adrian.alegria@dshs.wa.gov and reference #04573

Note: Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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