Job description

Summary

Culver Franchising System, LLC is looking for a eCommerce Manager – Delivery. This is a pivotal role for a self-starting, resourceful professional on our Digital Experience team, responsible for shaping food order delivery and other digital products or services. By leading a cross-functional team, representing multiple departments and establishing and managing outside partnerships you will be overseeing the work efforts to ensure the right features go out on time and within budget.

Responsibilities

· Be the Food Order Delivery expert internally with an in-depth knowledge of Delivery Service Provider (DSP) platforms and every function’s role in the process

· Set the strategic direction of Delivery as a product, including the vision and supporting goals (short and long term) by embracing guest and stakeholder needs

· Define and continuously refine a prioritized roadmap working across the organization to determine viability, feasibility, and key considerations

· Translate roadmap into user stories with detailed requirements and acceptance criteria

· Effectively run agile ceremonies (e.g., daily standups, planning sessions, retrospectives, etc.), define and hand off requirements to functional team members, and oversee cross functional team

· Manage external partner relationships, specifically with Delivery Service Providers to start

· Progressing into additional responsibilities once delivery is established including strategic leadership on other digital products or services

Qualifications

· Four-year degree or equivalent experience and 3-5 years of digital product management experience, or equivalent combination of education and experience

· 1-2 years of Delivery Service Platform (DSP) onboarding and management experience, specifically with Restaurants strongly preferred

· Proven ability to lead a body of work with cross functional partners

· Experience managing external service and platform vendors

· Strong data analysis and storytelling skills

· Excellent time and task management skills

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Agile: 1 year (Preferred)

Work Location: Hybrid remote in Prairie du Sac, WI 53578

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