Job description

We are looking to fill this position as soon as possible. Only apply if you are considering this position. As long as you can see this ad, the job position is open.

Are you looking for an exciting new opportunity with a successful, growing company? Edible Arrangement Madison offers more than just another job. We provide a lifestyle that builds leaders and can be a platform to a successful future. Our employees are hired for their personalities and work ethic, and are trained to think like future leaders.

Company Overview

We strive to live our core values- family, teamwork, and opportunity. The values we embrace propels us towards delivering fresh fruit basket, platters and exceptional experience. We also strive to be a favorite destination for discovering great value and unique selection in Shorewood hills. It is obvious that our success comes from the togetherness and corporation that enables Edible Arrangement Madison to grab any opportunity that comes our way.

We are looking for a crew member with part time hours who is reliable and dependable. We look forward to working with you.

Summary of Key Responsibilities
Develops Enthusiastically Satisfied Customers All of the Time

• Welcomes and connects with every customer to provide excellent customer service.
• Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
• Assists customers in the selection and purchase of Edible Arrangements products.
• Uses effective sales approaches and displays strong knowledge of product line.
• Effectively converts customer inquiries into sales.
• Builds long-term relationships and builds the trust and loyalty of customers.
• Responds to customers needs.
• Maintains customer service area and equipment in a clean and appealing manner.
• Demonstrates “just say yes” behavior when taking care of customer needs.
• Manages difficult customer situations in a calm and professional manner.

Maintains Quality Store Operations

• As needed, prepares a variety of fruit arrangements, dipped fruit and Frutation products to Edible Arrangements standards.
• Follows store policies and procedures for operational flow at each station.
• Performs cleaning tasks in accordance with the cleaning standards and works as a store team player.
• Presents oneself professionally and demonstrates clear communication by using Fruit Expert skills with all customer and co-worker interactions.
• Follows standards for merchandising, stocking, rotating and storing all products.

Financial Contribution

• Follows cash handling and register policies
• Follows inventory stocking and recording guidelines

Takes Responsibility to Learn All Aspects of the Fruit Expert Position

• Learns and demonstrates creating the EA Experience.
• Learns and performs duties of customer service, production and/or delivery driver as needed.
• Learns and demonstrates all performance standards by completing In Store Training Experience and utilizes nXstep training on ongoing basis.

Qualifications and Skills Required:

• High School Diploma or equivalent preferred
• Previous experience working in customer service or food service establishment preferred
• Excellent customer service and communication skills
• Demonstrated ability to sell and up-sell products
• Good math and money handling skills
• Ability to lift, carry and/or push objects weighing up to 50 lbs.
• Positive attitude
• Enjoys working within a team
• Enjoys working in a fast-paced environment
• Drive and determination
• Desire for personal and professional growth
• Valid State Driver’s License and a clean driving record
• Computer skills including Microsoft software and register skills.
• Ability to stand, bend, reach and scoop through-out assigned shift.

Only apply if you are dependable, reliable, responsive and are truly considering this position.

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Physical setting:

• Quick service & fast food restaurant

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

COVID-19 considerations:
We follow Dane county recommendation

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Food industry: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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