Job Summary: Under the direction of the Assistant Director, Financial Opportunities, this position is responsible for coordinating and implementing the assigned program by supporting program administration, reporting, outreach and recruitment and providing direct services to participants in their preparation for the workforce.

Essential Functions- (Not all inclusive):

• Employment Coaching and Training
• Program Management, Outreach, Evaluation and Growth

• Provide employment coaching to support the participant in reaching economic stability by securing living wage employment.
• Conduct career assessments to determine interest, skill level and training needs.
• In partnership with the participant, establish employment goals and develop an action plan.
• Prepare participant for job search, interviewing and hiring process, including developing a professional resume and conducting mock interviews.
• Monitor participant job retention and maintain open communication to assess continued employment.
• Identify and develop partnerships with local training and education providers.
• Work with community partners and employers to match qualified participants to open employment positions.
• Develop training materials and/or tailor existing materials to meet the needs of participants.
• Provide group-based education on employment topics such as interviewing skills, resume writing, career choices, and job retention.
• Facilitate personal empowerment group using the curriculum
• Secure and maintain required certification to facilitate personal empowerment curriculum.
• Work within Agency and with external partners to provide a continuum of services for participants.

• Maintain accurate and complete records for all participants to document eligibility, program services and to track and report outcomes.
• Assist in creating reports that accurately represent activities contributing to monthly, yearend program and long-term
• Assist with researching and developing communication materials and outreach strategies.
• Provide monthly, quarterly and annual program outcome reports.
• Maintain and support the program through coordination of office systems, databases, and file maintenance.
• Provide coordination and work effectively with staff to assure smooth, timely and efficient operation of program.
• Attend staff meetings, other meetings, workshops and program-specific training sessions when appropriate.
• Identify opportunities and provide work direction for volunteers to increase our capacity to meet goals.
• Perform other duties as assigned.

Requirements

Education & Experience: Bachelor's degree in a Human Services or related field with 3 years of related experience or an equivalent combination of education and experience to successfully perform the essential functions of the job.

Abilities and Skills: In order to be successful in this position, the person will at minimum need to possess the following abilities and skills:

• Must be able to fulfill departmental objectives using initiative, self-motivation, organizational skills, and sound judgment.
• Must have demonstrated experience providing case management in employment counseling and/or workforce development.
• Experience facilitating adult group training required.
• Experience with trauma informed and/or strengths-based case management or coaching.
• Professional and/or lived experience working with diverse communities and/or households defined as low income.
• Ability to relate to and communicate effectively with a variety of multi-ethnic and socio-economic groups and/or
• Demonstrated interpersonal skills, including collaborating with a team, working across program areas, disseminating information effectively and conflict resolution.
• Must have effective verbal and written communication skills. Public speaking skills preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), web-based storage/document creation services (Google
• Knowledge of community resources preferred.

Driver's License: A valid driver’s license and reliable transportation on a daily basis is required.

Benefits

Department: Financial Opportunity Programs

Salary: $23.09/Hour $23.65/Hour- Bilingual

Schedule: 40 hours/week

Posting Dates: 12/15/2022 - until filled

Benefits: Community Action offers excellent benefits including generous paid time off (PTO), paid holidays, health, dental & life insurance, retirement, employee discount programs and more.

Background Checks: Community Action conducts criminal background checks at the time of hire. Some positions require additional fingerprint and photo verification. Not all backgrounds are a barrier to employment.

COVID Vaccination: As a condition of employment Community Action requires all employees to be fully vaccinated or have an accepted exemption form completed upon hire.

Community Action is an Equal Opportunity Employer and will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.