Job description

StarRez is a leading global proptech company with a strong differentiated market position focused on providing engagement solutions and insights critical to successful residential communities.

Our team is committed to building software that positively impacts millions of residents each year. We're a passionate team, experiencing healthy annual growth. We've dominated the global higher-education student bed market and have expanded into parallel markets where we serve happy and successful customers. Our CSAT ratings are 99-100% - outrageous for any market or business.

The Sales Enablement Specialist will partner with Sales Management to drive consistency, predictability, and continuous improvement across our sales organization. We are seeking someone with excellent communication skills who can work directly with internal stakeholders, understand their needs, and build solutions accordingly. We believe this is a compelling opportunity as it enables you to: 1) Move closer to the front line and position yourself for a career path within Go-To-Market Operations or Sales Management 2) Partner with a sales leadership team that is deploying modern selling best practices to achieve consistent YoY revenue growth and 3) join the Vista Equity Partners family of companies which provides accelerated learning and career progression opportunities.

We’re looking for talented, passionate, smart, resourceful, highly motivated teammates to support our momentum and contribute to serving and expanding our thriving community.

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Primary Objectives*
Reporting to the global head of Revenue Operations & Strategy, you will help to develop and rollout StarRez’s sales enablement program. You will partner closely with Sales Management to drive three critical components of the role:

• Develop and continuously improve the sales playbook
• Optimize key sales systems and tools
• Coach and train sellers

Major Accountabilities
Develop and continuously improve sales playbook:

• Partner with sales leadership to develop, continuously improve, and update the sales playbook
• Organize and assist in the development of key sales enablement content (e.g. pitch decks, case studies, battlecards, value calculators) and incorporate into the playbook
• Partner with Product & Marketing to stay on top of market updates (e.g. competitor updates, changing industry dynamics, M&A activities) and incorporate salient points into the playbook

• Ensure regular utilization of key sales assets through regular communication with sellers and Sales Management

Optimize key sales systems and tools:

• Lead the rollout of new additions to our tech stack
• Setup call scoring rubric in our call recording software tool and utilize call recording to reinforce StarRez’s sales methodology
• Document library of calls that highlight best-in-class examples of the sales methodology; organize and incorporate those calls into the sales playbook

• Lead the rollout of a sales engagement platform (e.g. Salesloft) across the full sales team
• Partner with Product Marketing to Co-Lead monthly Group Win/Loss Analysis and facilitate insights
• Update and continuously improve seller dashboards in Salesforce
• Partner with Sales Management to develop effective, targeted prospecting campaigns

Coach and train sellers:

• Develop and continuously improve the Sales Training Program by identifying and addressing ongoing learning opportunities via data driven feedback gathered from sales team
• Assess and evaluate new seller performance (post-bootcamp) to continuously improve ramp times
• Partner with Marketing and Sales Management to train the sales team on the best use of marketing and sales enablement materials to differentiate StarRez’s customer journey and increase win rates.
• Work with sellers to establish and document bi-weekly territory plans

Competencies Required

If you enjoy working in a purpose-driven organization and thrive in an environment where you need to find creative solutions to challenging problems in a fast-moving context, you will likely do well in this role. This also means you are effective at managing multiple tasks of varying complexities, work well under pressure, and are driven by continuous learning and growth. Specifically, we are looking for someone with the following toolbox:

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Minimum Requirements*

• 2+ years Enablement, Sales Operations, Sales/Marketing Analytics, or Consulting experience
• Knowledge and experience of Salesforce.com (Required)
• Ability to quickly ramp up and develop strong proficiency across key software tools (e.g. Gong, Salesloft)
• Strong cross-functional collaborator and ability to build relationships with executive stakeholders
• Demonstrated ability to effectively manage projects in an organized and thoughtful manner
• Self-starter with strong sense of ownership and ability to work autonomously; ability to function in a fast-paced, multi-task environment
• Detail oriented with strong interpersonal skills
• Computer literate and proficient in standard office applications Word, Excel and Outlook

Values and Attitudes

• Customer focused

• Structured, process minded
• Takes ownership and pride in work
• Proactive and takes initiative
• Commitment and dedication to work within deadlines, follows through with tasks
• Willing to ask for help, learn and try hard
• Enthusiastic and positive attitude, gets involved
• Team player who is approachable, friendly and helpful
• Adaptable and flexible

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

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