Duties and Responsibilities

• Apply the Adult Enrollment Services (AES) enrollment and contact strategies to serve students in a timely manner through the process of discovery, admissions, and enrollment process
• Initiate contact to a new prospective student within 24 hours of the 1st inquiry
• Supply information regarding the various programs AES represents to prospective students and at times influencers (e.g., employers, supervisors, etc.)
• Coach students through a healthy process of discovery and exploration on their education options, which include building rapport, uncovering concerns, exploring students learning styles and optimal fit enrollment options
• Accurately maintain student records in the contact management system to insure proper reporting, forecasting and projecting of enrollment efforts and fruitfulness
• Manage efforts and fruitfulness to balance student recruitment activities (Calls, Talk Time, Emails, etc.) and student servicing activities (Applications, Clearing, Registration, and Class Close, Class Starts, etc.)
• Carry out other tasks as assigned that may lead to the development and success of AES and National & Global enrollment

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Bachelor’s degree or experience equivalent

Experience

• Minimum of one (1) year of experience in college recruitment, sales, marketing, and/or public relations preferred

Required Skills

• Superior communication skills (spoken, written, group, individual)
• Advanced computer skills with working experience in word processing, spreadsheets, database usage, e-mail, Internet, etc.
• Ability to relate well to working professionals
• Ability to work independently, especially in the area of arranging and conducting on-site information meetings and influencer visits
• Excellent organizational ability
• Superior interpersonal skills
• Travel rarely required
• Professional dress required while meeting with influencers and prospective students

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.