Job description

The Equipment Rental Specialist is the first person you see when you walk into a Durante Rentals branch or dial the Durante Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.

The Equipment Rental Specialist is responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment. This position is considered the Company’s front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders. The role also requires strong administrative skills and an ability to deliver customer satisfaction through a professional attitude at all times.

Key Job Responsibilities

• Process rental quotes, reservations, and contracts
• Supports all incoming phone calls
• Identify customer needs and coordinate team actions to help resolve and satisfy requests with superior customer service
• Maximize revenue by advising customers on the selection, operation, and maintenance of various types of equipment
• Communicate with dispatch to ensure timely delivery of equipment to construction sites.
• Work directly with sales team to support the outside sales reps, provide leads on new business prospects
• Become an expert in in the equipment rental industry

Education and Experience Requirements

• 1+ years of experience working in operational capacity that involves cross functional team collaboration preferred
• Construction equipment and/or Rental-Style company knowledge a plus!
• Bilingual (Spanish) is a plus

Skills

• Strong communication skills, with internal teams and customers
• Basic knowledge of Microsoft Word and Excel
• Team player
• Ability to multitask in a fast-paced environment
• Attention to details

Job’s Physical Demands and Work Environment:

• Prolonged periods of sitting at a desk and working on computer/phones

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift

Ability to commute/relocate:

• West Nyack, NY 10994: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.