JOB SUMMARY:

Our escrow processor is responsible for the timely processing and preparation of our escrow files

DUTIES & RESPONSIBILITIES:

• Prepare and send opening letters and thank you acknowledgement to all parties to the transaction.
• Confirm the accuracy of file information when matched to the original purchase contract – zip codes, property address, spelling of names, marital status of buyers etc
• Order title commitments and distribute to all parties
• Clear title requirements, including survey review.
• Order and update as necessary payoffs/estoppels and surveys
• Prepare seller documentation
• Prepare receipts for all funds received from customers and/or lenders
• Order wire transfers and provide wiring instructions
• Returns all calls, voicemails and e-mails in a timely manner
• Ability to perform all tasks of the receptionist (as backup)
• Performs other duties as assigned
• Maintains cordial relationship with realtors, lenders, builders, buyers and sellers to promote/solicit business
• Adheres to company policies and guidelines.

SKILLS

• Adaptable: adapts to new, different or changing requirements
• Attentive to details
• Business fundamental: maintains privacy and confidentiality of company information, as well as that of customers and co-workers
• Critical thinking: uses logical thought processes to analyze and draw conclusions
• Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients
• Decision maker; applies critical thinking skills to solve problems encountered in the workplace
• Dependable and reliable: displays responsible behaviors at work
• Initiative: demonstrates a willingness to work and seeks out new challenges
• Integrity: treats others with honesty, fairness and respect
• Planning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasks
• Team player: works effectively with others and compliments company culture
• Technology: uses information technology and related applications to convey and retrieve informatio

EXPERIENCE