Job description

At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It’s the reason we love rolling up our sleeves and getting down to work – and it’s why we’re so successful. It takes an entire team to stand behind something big. Interested?

Location: Foster City, CA (ON-SITE)

RATE: $30 - $35

24/7 operation IE Day, Swing, Night

Job Title: Executive Protection Operations Analyst

Job Description, Qualifications and Experience
Summary

The EP Operations Analyst must be detail oriented, have a strong aptitude in communication and analytical thinking when responding to events, as well as having a team first mentality. Daily responsibilities will focus on remote monitoring of multiple security camera systems and coordination with physical security teams to respond to any identified incidents. Additionally, the analyst will utilize global incident monitoring systems to provide travel security and overwatch support to client executives and their security teams when conducting travel.

Essential Functions*

• Closely monitor assigned cameras and alarm systems for signs of intrusion, disruption, or other negatively impactful incidents.
• Provide emergency and non-emergency security system monitoring, dispatch, and emergency notification services.
• At times, collect, evaluate, and disseminate travel risk intelligence to support action plans based on credibility and likelihood.
• Contribute to the creation and update of procedures and processes to standardize and enhance risk management.
• Work closely with different security teams & key stakeholders.
• Process and maintain a wide variety of files, logs, reports, and forms.
• This Job Description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice.

Required and Preferred Experience and Qualifications

• Bachelor’s degree in a related field is strongly preferred. Either bachelor's degree or equivalent military or professional experience.
• Have an interest or direct experience in the following: Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security.
• Must be well-versed in current technologies and open-source search methodologies.
• Must be a competent user of Microsoft Suite and Google Suite
• Must be willing to sign an NDA and maintain strict confidentiality.
• Must be able to communicate effectively, both verbally and in writing.
• Ability to maintain a professional demeanor during stressful situations.
• Must be able to quickly adapt and excel in dynamic situations.
• Demonstrated organizational and time management skills
• Successful client management experience
• A demonstrated history of effective conflict resolution skills
• Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations
• Ability to attend training events that fall outside normal work hours
• Ability to work 8 to 12-hour shifts both days and nights

Work Environment & Physical/Mental Demands

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Must undergo and meet company standards for background and reference checks, and drug tests if required
• Exposure to sensitive and confidential information
• Regular computer usage
• Ability to handle multiple tasks concurrently
• Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment
• Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling
• Must be flexible with the ability to work evenings, odd hours, and weekends with little notice
• Frequent sitting and/or standing

AAP/EEO Statement Crisis24 Executive Protection Division is an equal opportunity employer and does not discriminate against candidates/ employees on the basis of race, color, creed, religion, ancestry, age, sex, sexual orientation, marital status, pregnancy, national origin, disability or handicap, or veteran status.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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