Job description
Overview
Function (Scope and Main Purpose of Job)
Accountable for preventative maintenance of all Live! Casino and Hotel facilities, property, and equipment.
Responsibilities
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities and Duties
- Responsible for general maintenance of all facilities of the Live! Casino property.
- Knowledge of the HVAC system, alarm system, and generators.
- Painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property.
- Preventative maintenance as scheduled on all equipment.
- Responsible to ensure thorough the proper maintenance and repair of the Live! Casino facility the safety and security of all guests and team members.
- Responsible for maintaining, repairing, and replacing gaming table layouts.
- Operate all types of hand tools, power tools, and machinery that relate to the function of a maintenance shop. Chemicals used in maintenance. Ladders, bucket truck, forklift, and safety equipment.
- Maintain a pleasant, friendly, and welcoming attitude. Complete knowledge of all facilities and entertainment available to guest.
- Other duties as assigned.
Qualifications
Job Requirements (skills, knowledge, and abilities)
- Ability to read, write, and understand simple instructions.
- Ability to use all necessary tools and equipment to perform maintenance functions.
- Answer all calls promptly and maintain politeness; pay attention to the needs of team members and guests at all times.
- Knowledge of OSHA required standards and safety requirements.
- Knowledge of personal protective equipment.
- Ability to perform assigned duties under frequent time pressure in an interruptive environment.
Educational Requirements
- A. High school diploma or equivalent. Some technical school training and certification is preferred
- Two (2) plus years’ experience in maintenance in a commercial facility. Valid driver’s license may be necessary.
- Must be able to obtain and maintain a valid non-gaming license as determined by the State Gaming Agency for the position.
Physical Requirements
- Sitting, standing, bending, and walking.
- Lifting (Overhead, arm’s length, up to 25 lbs., assisted lifting may exceed 200 lbs.)
- Stretching and reaching
- Pushing and pulling
- Climbing
Working Conditions
- 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
- All facilities on property. Some confined areas. Exposed to hot and cold temperatures consistent with the changing seasons. Varied weather conditions, fumes, and chemicals used in maintenance.
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