Federal Work Study - Part-time Record's Office Assistant (Fall Semester 2022)
Job description
Student worker(s) will perform customer service duties such as greeting customers, answering the phones, and assisting students that come into the office with general questions. They will also assist with the processing of simple student requests, copying, faxing, and filing of documents. Assist with commencement preparation. They will also be responsible for any mailings for the department.
Responsibilities
- Provide Customer Service to external and internal Customers daily
- Answer and direct phone calls
- Assist Records Office full time staff
- Provide clerical assistance
- Prepare mail for the department
- Filing
- Copying and faxing documents
- Assist with checking and responding to email inquiries
Required Qualifications
Must be enrolled in at least 6 credit hours with EGSC and be in good academic standing. Must be eligible for federal work-study.
Knowledge, Skills, & Abilities
- Basic computer skills are needed
- Ability to answer emails
- Ability to provide good customer service
- Must be able to maintain a high level of confidentiality
Equal Employment Opportunity
Individuals who need reasonable accommodation in order to participate in the application process should contact the Office of Human Resources at 478-289-2035. Deaf and Hard of Hearing callers may access our campus phone numbers by utilizing your state relay service (such as the Georgia Relay Service) or by utilizing Video Remote Services. East Georgia State College is an Affirmative Action, Equal Opportunity and Tobacco-free Institution, Federal law requires ID and employment eligibility verification prior to employment. Georgia is an Open Records state. East Georgia State College (EGSC) is an associate and baccalaureate degree granting, residential, liberal arts state college of the University System of Georgia, providing its students access to academically transferable programs of study, collaborative programs in occupation-related fields, and targeted baccalaureate level degrees. East Georgia State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award certificates, associate degrees and baccalaureate degrees. Contact the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of East Georgia State College.
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