Job description

Summary:

The Sr. Field Service Technician travels both nationally and internationally to various customer sites where they will be building, installing, maintaining and repairing large electrical/mechanical equipment and components used to test the performance of aircraft engines. These components and equipment measure up to 25 feet in length and weigh up to 30 tons. Additionally, the Sr. Field Service Technician may at times work with local subcontractors coordinating and supervising daily site activities of local subcontractors, and assist them with servicing and maintaining STC products and customer equipment on-site.

Essential Duties and Responsibilities:

• Use aerial lift platforms, overhead cranes, and ground handling equipment to build and/or install electrical and mechanical equipment and components measuring up to 25ft in length and weighing up to 30 tons as specified in engineering drawings.
• Calibrate, maintain, and repair mechanical, pneumatic, hydraulic, and electrical equipment as needed by performing troubleshooting procedures based off of drawings, engineering feedback, and acceptance testing results.
• Prep area for new equipment installation by removing and/or modifying existing customer equipment.
• Coordinate and manage daily site activities of local sub-contractors
• Commission and perform final inspection of our product ensuring everything is working in accordance to STC’s product manual and customer needs.
• Provide start-up assistance and operational training to the customer.
• Follow all STC’s safety practices and the customer’s security protocols while working on site; also ensure that sub-contractors follow the same safety practices and protocols.
• Complete factory inspections and functional testing of STC equipment to ensure our suppliers meet the Company’s equipment specification.
• Provide documentation of all completed work by submitting site reports, red line drawings, and installation feedback forms.
• Provide support and back-up troubleshooting for the Field Service Team Manager while in the office and on-call.
• Build electrical assemblies as required prior to installation on site.
• Actively participate in a continuous improvement culture providing recommendations and implementing enhancements to current methods and procedures.

Education/Experience:

• 7+ years of related work experience required.
• Technical degree in an electrical or electro-mechanical discipline highly preferred.
• Skilled in installing automated electro-mechanical systems in an industrial environment.
• Skilled in installing electrical wiring, conduit and trouble-shooting.
• Skilled in reading engineering schematics/drawings.
• Skilled in using a variety of mechanized tools, jacks, hoists, and diagnostic equipment.

Qualifications:

• Able and willing to travel up to 75% of the time both domestically and internationally, work overtime and on-call as required.
• Able and willing to work in narrow spaces and in extreme temperature ranges.
• Strong track record of diagnosing mechanical, electrical, pneumatic, and hydraulic issues accurately with proven ability to multi-task and work under pressure to meet deadlines.
• Demonstrate advanced skills in the use of various hand tools and equipment required for installation, maintenance and repair of heavy equipment and components.
• Self-motived, organized, decisive, with proven ability to prioritize tasks while making decisions within the scope of assigned authority.
• Advanced analytical and problem-solving skills including problem identification, analysis, action planning and execution.
• Demonstrate accuracy and thoroughness; actively seeks opportunities to improve and promote quality and monitors own work to ensure quality of work satisfies customer expectations.
• Strong interpersonal and communication skills both verbal and written with a proven ability to be assertive yet approachable delivering a positive customer service and team experience.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Saint Paul, MN 55112: Reliably commute or planning to relocate before starting work (Required)

Experience:

• installing electrical wiring, conduit and trouble-shooting: 2 years (Preferred)
• reading engineering schematics/drawings: 2 years (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: One location

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