Job description

Contact our Recruiting team at (847) 505-2102 and give your career a brand new flavor!

LSG Sky Chefs, a company of the LSGgroup, is best known as one of the world’s leading airline catering and hospitality companies. Our Customer Service center in Des Plaines, near Chicago’s O’Hare airport, is our flagship location in the U.S, serving major airline customers. We are an established and reputable employer in our community and pride ourselves in providing employment stability, challenging opportunities and growth potential in a fast-paced, team based and diverse work environment.

The Flight Coordinator position is an important customer-driven role of our catering operations since it interacts face-to-face with the flight crew of our airline customers to address needs, solve problems, provide solutions and ensure that our customers receive excellent customer service based on each flight's specific requirements.

Main Responsibilities:

• Ensure flight is complete and fully prepared for departure in a timely fashion.
• Ensure the delivery of high quality service in all aspects of flight.
• Add or subtract meals for assigned flights as necessary, including special and crew meals.
• Add or subtract equipment for flights as necessary.
• Other duties as assigned.

Applicants Must Be Able to:

· Work assigned schedule which may include nights, weekends and holidays.

· Work overtime when required.

· Must have valid driver’s license and ability to obtain airport access SIDA badge with Hologram.

· Must be willing to drive on the airfield (company vehicle) and pass the Ground Motor Vehicle Driving Test to receive a badge with a yellow stripe.

· Wear Personal Protective Equipment as required.

· Pass a criminal background check and drug screen.

· Demonstrate strong proficiency in verbal and written English communication.

Qualifications:

• Excellent customer service skills.
• Ability to interface with flight crew displaying professionalism and knowledge.
• Ability to comprehend flight menus and flight galley specifications.
• Ability to understand flight boarding bills.
• Ability to conduct spec checks on finished product to ensure quality standards are met.
• Ability to effectively communicate with managers, coworkers and customer personnel.
• Detail oriented, strong teamwork and decision-making skills.

Environmental Requirements:

This position requires work in a variety of physical environments, including inside a holding cooler near 40°F.

This position requires physical activity - walking, bending, lifting and pushing 50+ lbs.

Benefits of working at LSG Sky Chefs:

We offer Attractive Pay & Benefits:

Pay: $18.00 /h

• Paid vacation, holiday, sick time.
• Paid training
• Health Insurance: Medical, dental, vision, life, short-term disability.
• 401 (k) plan.
• Promotions from within and opportunities to advance.
• Employment stability.
• Employee Assistance program.
• Eligibility to join the American Airlines Credit union.
• Free meals daily served in our cafeteria.
• Free parking.
• Free safety shoes - uniforms.

Health care & Life and Accident Insurance benefits in 30 days!

Contact our Recruiting team at (847) 505-2102 and give your career a brand new flavor!

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Signing bonus

Application Question(s):

• Do you have at least 2 years of customer service experience?

Experience:

• Airfield ramp: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

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