Job description
Purpose: Assist in scheduling of daily flight operations and promotion of charter sales.
Immediate Supervisor: Dispatch Manager
Responsibilities:
- Answer and direct incoming phone calls from clients, vendors, and pilots
- Assist in coordination and planning necessary for successful completion of all flights
Aircraft handling and fueling with fixed based operators and contract fuel vendors
Arrange ground transportation, catering, and accommodations for both customers and flight crew as needed
Prepare trip itineraries containing all necessary information for passengers and crew
- Assist in coordination of international flights
Obtain required passenger travel documents prior to trip
Assist with handling requests at international locations and assist with customs, immigration and logistics
- Assist with maintaining aircraft and crew schedules in compliance with company and FAA regulations regarding currency, flight, and duty times (in conjunction with the Director of Operations)
Ensure aircraft schedules do not conflict with airport / airspace restrictions
Schedule aircraft as efficiently as possible regarding operating cost and cycles
Ensure compliance with all Federal Aviation Regulations and Company policies
- Prepare post-trip paperwork and receipts relevant to accounting
- Maintain positive relationships with aircraft owners and communicate timely and effectively all activity scheduled for their aircraft, including charters and maintenance
- Promote the increase of our retail charter customer base via timely and effective communication and follow-ups
- Respond to requests and provide options for retail and wholesale charter quotes
- Effectively communicate with team members and dispatch manager regarding open items, hand-offs, end of day reports, and emails
- Understand complex computer software related to flight dispatching and logistic support
- Other duties as assigned by Axis Jet management
Requirements:
- High School Diploma required
- Entry level position – prior experience not required but an interest in Aviation is a must!
- Requires schedule flexibility with nights, weekend, and holiday requirements
- In-office position – located in Sacramento, CA
- Ability to work under pressure in a fast-paced team environment while maintaining accuracy and efficiency
- Ability to interact, communicate and maintain relationships with diverse internal and external customers
- Strong written and verbal communication skills
- Must work in a team environment with a positive attitude
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Required)
Work Location: One location
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