Job description

SUMMARY

The Food & Beverage Supervisor provides leadership and direction to Food Service Attendants and Bartenders, and ensure that they follow all operational and food safety procedures while continuing service in a speedy and expeditious fashion.

ESSENTIAL DUTIES AND RESPONSIBILITIES which may include, but are not limited to, the following tasks:

• Resolve customer complaints regarding food service.
• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Must be able to perform the duties of a Food Service Attendant and Bartender.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Control inventories of food, equipment, small ware and liquor, and report shortages to designated personnel.
• Observe and evaluate workers and work procedures in order to ensure quality standards and service.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Estimate supplies required to prepare for opening.
• Able to communicate verbally with guests and other employees.
• Ability to follow and accomplish instructions & procedures.
• Ensures that all Food Service Attendants follow Splash Lagoon Policies and Procedures.
• Food Services Supervisor may initiate and follow disciplinary actions up to but NOT including suspension and/or termination.
• Must be willing to perform other task and or related duties as assigned or required by management when necessary.
• Willingness to work a flexible work schedule as dictated by business and or/staffing demands.

QUALIFICATIONS

• Ability to properly and safely operate equipment used.
• Must be 18 years of age or older.
• Demonstrated ability to work independently.
• Ability to communicate effectively with public, guests and staff members.
• Must have emotional stability and the ability to make sound decisions that conform to facility policies when dealing in adverse situations.
• Knowledge that their decisions may affect the total facility and the lives of others.
• Must be firm, fair, consistent and courteous in order to gain the respect and cooperation of the public.
• Must have a positive attitude in order to fully cooperate with other employees in a team effort, and adhere to rules and regulations to ensure successful operation of a facility.
• Must have the physical and mental conditions necessary to be able to properly and timely activate and complete the EAP system in the case of an emergency.
• Must possess good oral communication skills.
• Must be skilled in the use and care of supplied equipment.
• Independent judgment concerning work methods and procedures is required.

EDUCATION and/or EXPERIENCE

• Minimum high school diploma or GED equivalent.
• 2-3 years supervisory experience

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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