Job description
At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here!
Join Sage Hospitality Group and the Continuum family! We are located at the base of Jackson Hole Mountain Resort and just minutes from Grand Teton National Park. Continuum is a new breed of hotel. Modern, stylish and comfortable.
About the Job: You are the first impression and last impression of our hotel. The front desk agent responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. You are responsible for check-ins, check-outs, upgrades, room moves, and assisting with guest inquiries. Ideal candidate would have great customer service skills and greet every guest with a smile.
Main Responsibilities:
- Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
- Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
- Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
- Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
- Maintains a friendly, cheerful and courteous demeanor at all times.
Extra Perks:
- $1000.00 Sign on Bonus
- $500.00 End of Season Bonus
- Complimentary Bus Pass
- Discounted employee menu during your shift.
- Discounts in ALL Sage hotels & Restaurants
- Participate in the Employee Referral Bonus Program, $500.00 per referral.
- Employee Appreciation events
For a full job description and to apply, please go to: https://sagehospitality.jobs/teton-village-wy/summer-front-desk-agent/9E12D9528CF3418EBA54CF4E3A7A21C1/job/
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Signing bonus
Work Location: One location
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