Front Desk

Full Time
Tonawanda, NY 14150
Posted
Job description

Our busy dental practice is searching for a personable and friendly receptionist to join us. Responsibilities for this role include entering patient information onto our data system, answering patients’ questions, verifying insurance benefits and helping us keep our patients healthy by scheduling them for regular care.

To be successful in this role, organization and multitasking is important. Ultimately, performing all duties in a manner that ensures the efficiency of the dental practice.

Front Office Duties & Responsibilities

  • Greeting and welcoming patients to the practice
  • Scheduling appointments
  • Researching balances/billing
  • Assisting patients with completing forms
  • Preparing patients’ charts and daily schedules
  • Updating patients’ records and documenting recent treatments and procedures
  • Communicating with insurance companies
  • Verifying methods of payment and collecting payments as needed
  • Performing general office duties, such as answering telephones, scanning and emailing

Front Office Requirements

  • At least 1 year of dental office experience is beneficial
  • Excellent customer service skills
  • Sound knowledge of dental terminology
  • Proficient in dental practice management software
  • Good telephone etiquette
  • Exceptional organizational skills
  • Team player who can add to our positive culture

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • No weekends

Ability to commute/relocate:

  • Tonawanda, NY 14150: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Dental office: 1 year (Required)

Work Location: One location

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