Front-Desk / Clinic Service Support (CSS) White Bear Lake
Job description
Job description
OSI Physical Therapy is an independently-owned therapy practice with 8 clinics located in the East Metro area of the Twin Cities - Stillwater; Somerset, WI; Maplewood; Forest Lake; Shoreview; White Bear Lake; Oakdale; W. St. Paul. OSI has been in business for over 40 years and has a reputation for high quality therapy care, excellent patient service, and a highly engaging employee culture. We expect all OSI employees to be positive contributors to our culture, provide caring service to our patients/guests, and be helpful, respectful team players.
We have an immediate opening for a full-time (.85) 36 hours per week, increasing to a (1.0) 40 hours per week in the future.
Responsibilities include:
- Welcome and check in patients
- Show caring, respect, and helpfulness for patients, guests, and co-workers
- Perform Patient Chart prep
- Collect co-pays and patient account balances
- Answer phones and respond with welcoming and helpful tone of voice and spirit
- Schedule patients
- Understand health insurance information
- Register patients
- Room patients
- Help organize and clean patient care area
Characteristics and Skills:
- Friendliness, Empathy, and Compassion
- Patience
- Willingness to Learn
- Flexibility
- Dependability
- Team Player
- Self-Starter - Proactive and Engaged in Work
- Medical and Health Insurance Knowledge
- Ability to Multi-Task
Job Type: Full-time
Salary: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Outpatient
- Private practice
Medical specialties:
- Orthopedics
Schedule:
- Day shift
- Monday to Friday
COVID-19 considerations:
All employees and patients are required to follow COVID-19 precautions and safety protocol following the Centers for Disease Control (CDC), Minnesota Department of Health, and Minnesota OSHA.
Experience:
- Front Desk or Customer Service: 1 year (Preferred)
Work Location: One location
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Saint Paul, MN 55110: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
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