Front Desk | Hampton Inn by Hilton

Full Time
Flemington, NJ
Posted
Job description

Hampton Inn, located in Flemington, NJ, is hiring a front desk agent!


Are you a smiling, motivated individual seeking a part-time role to learn more about the hotel industry? If so, join our team and set a positive, comfortable, relaxing atmosphere for our guests.
Hampton Inn by Hilton allows guests to travel confidently by giving them just what they need at an exceptional value. As a team member, you'll deliver outstanding service so travel is easy, comfortable, and productive for our guests.


Shift Responsibilities:

  • Process all guest check-ins by confirming reservations in the computer system, verifying guest identity, requesting payment, assigning rooms, and issuing room keys in accordance with property policies and procedures.
  • Respond to and resolve guest requests, including wake-up calls. Run daily reports (arrivals/departures), identify special requests, and check reports for accuracy.
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Complete end-of-day activities, including posting charges to accounts, completing cashier and closing reports, running night audit backup, and changing dates.
  • Print check-out instructions and place them under guest room doors the night before checkout.


Requirements

  • Must be 16 years of age or older
  • Ability to work independently with little to no supervision
  • Must have strong interpersonal and communication skills
  • Ability to sit, stand, or walk for extended periods of time
  • Friendly and personable attitude is a must
  • Intermediate computer skills, basic math skills, key card locking system skills needed
  • Flexible schedule to include evenings, weekends, holidays, and days

Benefits

  • Competitive wages
  • Flexible schedule
  • Paid vacations
  • Company Discount
  • Advancement opportunities
  • Commitment to professional development
  • Fun, fast, and friendly TEAM work environment

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