Job description

Summary:

The primary responsibility is providing fast, accurate information to staff, patients, and physicians.

Responsibilities:

• Acting as the Operator, meaning answering phone calls in a timely manner
• Navigate CRM to provide proper information to patients, physician offices, insurance companies, etc.
• Check messages on the main phone line and route calls to appropriate personnel
• Serves visitors by greeting, welcoming, and directing them appropriately
• Sign for packages and deliveries of equipment
• Notifies company personnel of visitor arrival
• Other duties as assigned

Qualifications:

• High School or GED equivalent
• Proven organizational skills
• Excellent phone etiquette
• Exemplary customer service and interpersonal communication skills
• Proficient in Microsoft Office (Outlook, Word, Excel, etc.)
• Data entry skills
• Ability to adapt to change and to multi-task
• Bilingual in Spanish - REQUIRED

Compensation & Shift Time:

• $17-$18
• Monday through Friday - 9 AM to 5:30 PM

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: One location

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