Job description

Great opportunity to join our expanding practice and be part of our commitment to bringing empathy, compassion and a remarkable imaging experience to the communities we serve! Princeton Radiology Associates is a physician group practice providing diagnostic imaging services at ten imaging centers and two hospitals in New Jersey.

Princeton Radiology Associates is currently seeking a full-time Front-Desk Representative (Float) to work in our state-of-the-art outpatient imaging facilities in Princeton, Mercerville and Monroe.

Summary of Position:

The Front-Desk Representative (Float) is responsible for filling-in for Patient Service Representatives during absences. Responsibilities include greeting patients and families, collecting demographic and insurance information, walk-in scheduling, and performing any other duties necessary to provide efficient, timely services to the patients, their families, and providers.

Responsibilities:

· Greet patient and ascertain their needs in a professional and courteous manner.

· Accurately registers patient demographic information.

· Promptly obtain and verify patient insurance.

· Advise patient of their financial obligations and collects appropriate amount.

· Interpret provider orders ensuring an appropriate ICD-10 code has been assigned and accurately reflects the clinical history as indicated by the provider.

· Prepare and process all registration documents.

· Record incoming films and CDs.

· Maintain appearance of waiting area.

· Promptly answer phone calls within the established customer service guidelines.

· Schedule walk-in patients.

· Fill-in as needed for Radiology Assistant

· Fill-in as needed for Patient Records Representative

· Assist with additional duties as needed.

Qualifications:

· High School Diploma or GED required.

· Two years of medical office work experience preferred.

· Must be able to work: Monday-Friday 8:30am-5:00pm and flexible to cover earlier/later shifts and occasional Saturdays.

· Must be able to work at the Princeton, Mercerville and Monroe locations.

· Must have reliable transportation.

· Flexible to cover shifts as needed.

· Demonstrated proficiency with computer technology.

· Ability to handle multiple tasks on a timely basis and work in a team environment.

· Excellent verbal and written communication skills.

· Demonstrated ability to speak effectively and present a pleasant, profession demeanor/image during telephone conversations or in person.

· Adherence to follow established procedures and make sound decisions based on those procedures.

· Ability to handle sensitive and confidential information according to policy.

We offer a generous salary with a comprehensive benefits package, featuring health, dental & vision insurance, company-paid life and long-term disability insurance, and 401k profit sharing plan.

For more information regarding Princeton Radiology, visit our website at www.princetonradiology.com

We regret we are unable to respond to each resume received. Only those selected for an interview will be contacted. No phone calls or agencies please.

Princeton Radiology Associates is an Equal Opportunity Employer.

It is Princeton Radiology's policy that all employees will be required to be fully vaccinated against COVID-19, including booster dose. Medical and/or Religious exemptions will be considered on a case-by-case basis.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All PPE is provided and patients are COVID screened.

Application Question(s):

• Are you able to work the hours indicated under Qualifications?
• Are you able to work at the Princeton, Mercerville and Monroe locations?

Education:

• High school or equivalent (Required)

Experience:

• medical office work: 2 years (Preferred)

Work Location: One location

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