Job description

Full Time Store Associate #69
5109 W. Wadley Ave, Suite 101
Midland, TX 79707

Summary: Customer service is a vital part of the success of our organization. Strong customer service will build sales and visibility as we distinguish ourselves from the competitors, you as a customer service representative will interact with customers to provide information in response to their inquiries about products.

ESSENTIAL DUTIES &RESPONSIBILITIES:

• Complete TABC certification and on-the-job training at an assigned store location.
• Periodically complete product knowledge training as assigned by supervisor.
• Adequately perform duties alone for extended period of time, up to eight (8) hours by competently operating store equipment including: integrated cash register, credit card terminals, check verification machine, hand truck and box cutters.
• Adhere to work schedule and clock in and out on time.
• Accurately count money and make change by effectively using an integrated cash register, cash handling procedures and basic math skills.
• Accurately complete and close register shift utilizing “Z” report as reference.
• Communicate effectively and courteously while providing excellent customer service with transactions and use of proper phone etiquette when answering the phone.
• Consistently perform cleaning and organizing duties assigned by supervisor.
• Retain, follow, and implement general information and detailed instructions.
• Assist in posting specials and promotions, checking-in vendors, setting and stocking product, POS displays and coolers to minimize product outages.
• Observe and monitor ongoing activities in and outside the store for safety and theft deterrence.
• Handle situations that require prompt attention and/or action and immediately report issues.
• Where applicable, participate in product tastings and special events to maximize store and company objectives.

EDUCATION/EXPERIENCE: High school diploma preferred

PHYSICAL DEMANDS: While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and taste or smell. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 30 pounds. The vision requirements include: peripheral vision and ability to adjust focus.

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