Say Hello to Working on the Bright Side

We are Jovia Financial Credit Union (Formerly NEFCU). Our name evokes a way of joy, a feeling of optimism, trust and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. Our friendliness and energetic spirit make it easy to do business with us. At Jovia, our dynamic, fast growing culture awaits- come see for yourself.

Now with more than 3 billion in assets, 200,000 members, and 450+ employees, we attract the best and the brightest talent- who do the right thing, present a can-do spirit in a culture of fun, fulfilment, advancement and development. Find your joy here, every day.

We give you:

• Competitive compensation with paid training
• Open communication and an amazingly positive staff
• Managers who value input from their employees—we believe in you!
• A friendly, inviting work environment
• Work that feels like a second home with family events hosted by Jovia!
• Leaders who are involved, transparent and coach you
• Professional development and a perfect atmosphere for learning
• Fun social activities to nurture creativity and teamwork
• Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees)
• New in 2020! School Loan Repayment & Gym Reimbursement! (Full Time employees)
• Lots of growth and advancement potential
• A CEO with brilliant vision and aspiration

Want to know why we’re so happy? Click here to learn and meet our CEO!

What you will be doing:

• Sort and prepare mail for processing on core banking system.
• Process additional transactions including, but not limited to, deposits, transfers, loans and visa payments, Term Certificate maintenance, closeouts and withdrawals.
• Process new accounts and complex account maintenance requests received through the mail or other departments.
• Prove daily transactions and prepare checks for deposit via the Credit Union Branch capture systems.
• Process adjustments against member’s and general ledger accounts when there are discrepancies with checks scanned the previous business day, versus the amounts received by Third-Party Processor. Mail Processor 2 is also responsible for researching and re-scanning any check items identified by third-party check processor as missing or failed to meet the standards of Check 21 requirements.
• Prepare follow up letters to members in Microsoft Word for incomplete/unclear requests received.

What we need from you:

• High School diploma with good aptitude for figures is necessary.
• High accuracy in data entry duties with the ability to meet set standards in mail volume, plus the ability to function with a minimum amount of supervision is necessary.
• Excellent verbal communication skills, including the ability to handle difficult situations with tact, empathy and professionalism are critical qualities for this position.
• Candidate must have the ability to work within a Windows environment, personal computer and possess knowledge of Microsoft Word.
• Ability to handle multiple tasks and prioritizes them properly.

Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)