POSITION SUMMARY

The Personal Banker plays a key role in providing retail banking services and products to consumers and small businesses. The Personal Banker is “North Shore Bank” to these Retail customers. Thanks to the competence of these employees, most customers will feel as if is this representative is their “personal banker.”

REQUIREMENTS

• High School or equivalent combination of education and experience
• Two years of customer service and/or successful consultative sales experience in a goal-oriented, customer contact environment. Financial institution branch, lending, customer service/and sales is strongly preferred.
• Two years demonstrated proficiency in Banking preferred
• Strong communication skills.
• Detail oriented with initiative and the ability to work independently in a fast paced environment
• Demonstrate initiative in problem resolution and accepting opportunities to exceed customer expectations.
• Able to work independently and complete work assignments under limited supervision and in accordance with general instructions.
• Proficient PC skills and capable of working multi-faceted systems
• Notary Public and NMLS licenses preferred

NSB offers competitive benefits packages, which include the following:

• Medical and dental insurance through Blue Cross, available on day 1 – no waiting period!
• Vision insurance through VSP
• FSA/DCA/HSA accounts
• Fitness, Weight Watchers, and mindfulness reimbursements, and other subscriber-exclusive programs
• Hospital Indemnity Insurance through The Hartford
• Short and Long Term Disability
• Paid Family Medical Leave
• 401K Defined Contributions
• Bank-paid Identity Theft and Credit Protection, including social media monitoring
• Bank-paid life Insurance and ADD
• Voluntary life and ADD
• Supplemental insurance for accident, cancer, dental, and life through Aflac
• Bank-paid business travel insurance
• Paid Time Off
• Tuition Assistance
• Employee Assistance Program
• Pet insurance through Nationwide
• Employee Referral Bonus
• Banking discounts
• Service recognition program
• Jeans Day
• Employee perks and discounts at The Y, Working Advantage, and more…

North Shore Bank is an EOE. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.