Job description

Discover Lodging Management is seeking an experienced Hotel Manager to oversee the daily operations and provide strategic direction of a franchised hotel in Rochester, MN. The GM will plan and supervise the activities of employees to ensure the smooth and profitable running of the hotel. It is important for the hotel manager to be involved in all aspects of the hotel operations. The General Manager will be a key person of reference for employees and guests as well as external vendors. The GM must be able to guide the employees to work as a well-functioning team. The ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

• Supervise work at all levels (housekeeping, front desk, maintenance, etc.) and set clear objectives
• Plan activities and allocate responsibilities to achieve efficiency
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards

Skills

• Proven experience as Hotel Manager or relevant role
• Fluency in English; knowledge of other languages is a plus
• Understanding of all hotel management best practices and relevant laws and guidelines
• Working knowledge of MS Office; knowledge of Opera (PMS) is an advantage
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Outstanding leadership skills and a great attention to detail

This hotel features an on-site restaurant, indoor pool, hot tub, fitness room, business center, meeting space and continental breakfast.

Please apply at discoverlodging.net/careers or by using your Indeed account.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekend availability

Work Location: One location

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