Job description

Student Services, Inc. West Chester University of Pennsylvania

General Merchandise Coordinator

The primary responsibility of the General Merchandise Coordinator is to maximize sales and profitability of assigned product lines in a culture of outstanding customer service, through the merchandising and implementation of a strategy, analysis, and appropriate reaction to sales trends. Reporting to the General Merchandise Buyer, the Coordinator collaborates with the Buyer on the planning and execution of a financial and buying plan to include a balanced assortment of merchandise for resale appropriate to a university campus, marketing, advertising, store presentation and inventory control.

Responsibilities include merchandising, verifying shipments, leading student staff members, restocking, setting displays, maintaining the appearance of the department, customer service and online order fulfillment. Familiarity with spreadsheets is preferred as the coordinator partners with the Buyer and the Web Store Specialist to ensure new items are featured on the store website. The Coordinator is a leader in the store that holds keys and has responsibility for assigned manager on duty shifts.

Principle Duties and Responsibilities:

· Verifies shipments of merchandise for apparel, imprinted items and gifts to ensure accuracy.

· Works in tandem with the Web Store Specialist to update and coordinate all aspects of the Campus Store’s e-commerce module including the on-line sales catalog.

· Maintains organization of overstock and supervises the movement of overstock to the sales floor.

· Supervising student help with change of store displays, product placement on a regular basis

· Maintains collaborative partnerships and appropriate in store relationships to facilitate an attractive store appearance, drive sales and development of staff members.

· Assure proper processing of inventory, amounts are verified, product scans and is properly priced before it is put on the sales floor. Participates in the completion of cycle counts.

· Being a department leader for preview days, family weekend, homecoming and orientation and other events as they occur.

· Fulfills online orders for shipping and in store pickup.

· Serves as a liaison for the campus student organizations special merchandise orders.

· Collaborates with General Merchandise Buyer in changing visual displays and window displays in conjunction with store schedule (Orientation, Back to School, Homecoming, Spring Break and Graduation)

· Participates in, on a rotating basis, Campus Store opening and closing schedule.

Related duties and responsibilities as necessary and/or assigned.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
COVID-19 prevention and control measures are monitored on an ongoing basis and updated as needed.

Ability to commute/relocate:

• West Chester, PA 19383: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Work Location: In person

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