Job description
Overview:
We are successful for one simple reason; we hire the Superstars! You'll find our team of industry professionals is second to none, industry wide! Shop owners from across America have visited our facility and their comments are always the same. They rank our facility, and our people, with the best of the best! We are looking for a Service Assistant to join our team.
The Service Assistant will assist Service Department to maximize customer satisfaction. Service Assistant will ensure that basic repair estimates, shuttle service and shop cleanliness and safety are completed at the highest level. They will be constantly aware of all safety issues and address them as needed. The Service Assistant works side by side with Service Advisor(s) and report directly to the Service Manager.
COMPENSATION: $18-$20/hr - VARIES DEPENDING ON EXPERIENCE
Principal Duties and Responsibilities:
#sunauto
Greg’s Automotive; providing great services such as our Customer Care Program and shuttle service. When you come to Greg's, your part of the family. We are looking for a General Service Technician to join our team.
We are successful for one simple reason; we hire the Superstars! You'll find our team of industry professionals is second to none, industry wide! Shop owners from across America have visited our facility and their comments are always the same. They rank our facility, and our people, with the best of the best! We are looking for a Service Assistant to join our team.
The Service Assistant will assist Service Department to maximize customer satisfaction. Service Assistant will ensure that basic repair estimates, shuttle service and shop cleanliness and safety are completed at the highest level. They will be constantly aware of all safety issues and address them as needed. The Service Assistant works side by side with Service Advisor(s) and report directly to the Service Manager.
COMPENSATION: $18-$20/hr - VARIES DEPENDING ON EXPERIENCE
Principal Duties and Responsibilities:
- Skills and knowledge to identify problems.
- Ability to problem solve on an ongoing basis.
- Ability to handle a multitude of tasks simultaneously.
- Ability to lead, delegate and supervise employees.
- Business math skills.
- Ability to communicate clearly and effectively both verbally and in writing.
- Ability to provide a positive and cooperative working environment with co-workers.
- Ability to work well under pressure.
- Coordinate the daily workflow of the shop with Service Advisor(s).
- Review service and repair progress hourly to ensure the highest level of quality and all customer deadlines are met.
- Service Assistant will ensure the highest level of shop cleanliness and organization are properly completed every day.
- Service Assistant will test drive vehicles for Service Department.
- Service Assistant will ensure that all vehicles are being cleaned following repairs and will recheck all vehicles during the final test drive.
- Service Assistant is to establish and maintain good communication and working relation skills with all technicians, shop assistants & office staff, Service Manager and District Manager.
- Service Assistant will answer phones and greet customers with a smile.
- Service Assistant will pre-book all future service appointments for vehicles in for scheduled maintenance.
- Enforce all safety policies, rules, and regulations.
- Completing any additional assignments as requested by Service Manager or District Manager.
- Communicate between the Technicians & Service Department on an ongoing basis to establish smooth flow of work and achieve maximum customer satisfaction.
General Service Assistant Benefits:
- Competitive Bi-Weekly Pay
- Tuition Reimbursement, up to $3,000 annually
- Paid Vacation and Sick Time
- 6 Paid Holidays
- Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)
- Life Insurance (Company paid)
- 401(k) Retirement Savings Plan with Company Match
- Discounted Services on Personal and Immediate Family Vehicles
- Opportunity for Advancement!
Qualifications:
- High School Diploma or equivalent
- Possess valid driver’s license, or obtain a valid driver’s license within 30 days of hire date
- Ability to work a minimum of five days per week
- A minimum of 1 year of shop or customer service experience
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#sunauto
#bayard
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