Job description
Willoughby Golf Club is one of the premiere private country clubs located in Stuart, Florida. We are looking for an energetic and enthusiastic individual to provide exceptional customer service to our membership and their guests by assisting with all aspects of the golf shop operation including sales, scheduling tee times and displaying pro shop merchandise.
Job Knowledge, Core Competencies and Expectations
- Previous customer service retail experience preferred.
- Able to operate a point-of-sale (POS) system.
- Outstanding customer service skills.
- Must have an outgoing personality and positive attitude.
- Knowledge of the game of golf a plus.
Job Summary (Essential Functions)
Sell merchandise in Golf Pro Shop, ensuring that the shop operation is functioning well and that all phases of service and their execution are optimal.
Job Tasks/Duties
- Provide exceptional service to the membership and their guests.
- Advise members and guests about attire, golf clubs and supplies, etc.
- Learn details of upcoming events to accurately answer questions and encourage member participation.
- Arrange and display Pro Shop inventory.
- Assists with Golf Pro Shop merchandising and restocking.
- Assists in packing and unpacking inventory and tagging merchandise.
- Assists in taking and placing special orders.
- Schedules tee times.
- Operate point of sale (POS) system and record all sales transactions.
- Check in members and guests for golf play after confirming times and that the member is playing within limits of his or her membership.
- Assists with special promotions and sales.
- Opens and closes Golf Pro Shop as scheduled.
- Completes other assignments requested by the Golf Operations Manager.
Qualifications
- Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
- Must have reasonable scheduling flexibility to meet the demands and seasonality of the position including working special events and weekends as needed.
Compensations and Benefits
- Part Time Seasonal position
- Hourly Rate commensurate with experience.
- 25-30 hours per week
- Start Date: At Once
- Holiday bonus, meals while on duty, playing and practicing privileges.
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