Golf Shop Sales Associate - Part-Time - Boca Raton Golf & Racquet Club
Full Time
Boca Raton, FL
Posted
Job description
Job Description
If you have a passion for customer service and love golf, the Boca Raton Golf & Racquet Club is the right place for you!
The Boca Raton Golf & Racquet Club is a 167-acre complex with an 18-hole championship golf course of pure paradise. The City is looking for part-time personnel who will be responsible for providing superior service while maintaining the finest amenities.
The Boca Raton Golf & Racquet Club is a 167-acre complex with an 18-hole championship golf course of pure paradise. The City is looking for part-time personnel who will be responsible for providing superior service while maintaining the finest amenities.
SCHEDULE
Must be able to work flexible hours between 7am - Sunset including weekends and holidays.
Up to 25 hours per week
GENERAL DEFINITION OF WORK:
The Golf Shop Sales Associate is responsible for providing excellent service to all golf course patrons. The Associate performs intermediate duties relative to the daily operation of the golf shop that includes but is not limited to operating a point-of-sale system, managing tee times and related registrations, collecting fees and merchandise sales, and assisting with food and beverage sales as needed. The Associate performs related work as required under the supervision of the Golf Operations Supervisor. This position is required to work a combination of morning and afternoon/evening shifts on weekdays, weekends, and holidays. The Associate may be scheduled up to 25 hours per week (3 shifts).
TYPICAL FUNCTIONS:
- Provides excellent customer service
- Greets and welcomes customers
- Opens and closes facility
- Answers incoming phone calls in a courteous, timely manner
- Provides golf course information to the public on phone and in person
- Operates point-of-sale system (POS)
- Registers golfers according to tee time schedule and collects fees from patrons
- Manages daily tee sheets using Club Caddie software
- Arranges tee time requests by phone when necessary
- Assists in unpacking and displaying of inventory,
- Assists customers with and accurately processes merchandise sales
- Issues rental golf equipment as needed
- Executes efficient and accurate money handling
- Proficient in all golf course policies (Golfer classifications, rainchecks, refunds, lightning safety, equipment rental, dress code, etc.)
- Assists customers with food and beverage sales when necessary
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of:
- The game of golf and/or golf course operations
- Retail sales and inventory control
- Cash register operations and point of sale systems (POS)
- Basic math functions
- Time management.
- Ability to evaluate situations objectively and make an informed decision and judgement
- Customer focused interpersonal communications
- Problem solving
- Communicate clearly and effectively, both orally and in writing
- Operate in a high volume, demanding environment
- Establish and maintain effective working relationships
- Manage and prioritize several tasks at the same time
- Work a fluctuating schedule that may occur during the week and/or weekend, including holidays.
EDUCATION AND EXPERIENCE:
Any combination of education and experience equivalent to graduation from high school.
Previous experience in golf and/or retail operations preferred.
PHYSICAL DEMANDS:
Must be able to stand for more than two hours at a time, stoop and bend, use manual dexterity or fine motor skills, have the ability to distinguish colors, proofread and check documents for accuracy, use a video display terminal, work in a normal office environment with few physical discomforts, work in an area that is someone uncomfortable due to drafts, noise levels, temperature variation, odors or the like, lift and carry articles weighing up to 20 lbs., and push articles weighing up to 50 lbs.
POST-OFFER BACKGROUND REQUIREMENTS:
The background check process for this position may include:
- Criminal Background Check
- Employment Verification
- Reference Checks
- Drug and Alcohol Screen
Job description specifications are intended to present an illustrative description of the range of duties, the scope of responsibility and the required level of knowledge, skills and abilities necessary to describe the primary functions of the job. Specifications are not intended to reflect all duties performed by the employees in each position assigned to the class. Individuals may perform other duties as needed, including work in other functional areas to cover absences or relief, to equalize peak work periods, or to otherwise balance the workload as required by business necessity.
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