Job description

Who is Wilson Farm?
Wilson Farm has been in operation at its present location since 1884. Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our range of delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience.
Who are we looking for?
Wilson Farm, Lexington, MA is seeking a Customer Sales Associate for our Grocery Department. This is a full-time position and this position starts at $17.00/hr.
Primary Responsibilities for a Customer Sales Associate

• Successfully assist the Department Manager and Assistant Manager with daily and weekly responsibilities as they relate to ensuring the highest level of customer service expected by our shoppers.
• Inventory of products for individual department
• Rotation of product to ensure freshness and expiration code compliance
• Provide positive customer interactions in a friendly and helpful manner at all times - problem-solving/resolution and escalation as needed
• General clean up, organizing of department display/shelf area to maintain neat appearance
• Other tasks as assigned by Department Manager

Experience/Qualifications

• Customer service experience preferably in a food service, restaurant, grocery or retail setting.

Work Schedule

• Full-time (45-50 hours/week)
• Schedule will be a mix of “opening” 7am - 5pm and “closing” 10am - 7pm schedules on weekdays and weekend days.
• Holiday periods will require more hours and flexibility in schedule (which is greatly appreciated) to meet business needs.

Personal Attributes:

• Outstanding customer service skills, excellent work ethic
• Enthusiastic, outgoing personality; positive attitude
• Reliable/punctual - reliable transportation
• Excellent communications skills – speaking with vendors, employees and most importantly, customers - answering the phone and in person
• Ability to work well in a team environment with excellent interpersonal skills
• Must be at least 18 years of age to hold this position.

Physical requirements: (THIS IS A BIT OF A PHYSICAL JOB)

• Standing/bending/reaching for periods of time
• Must be able to frequently lift/move totes or boxes of products (approx. 30+lb)

Benefits

• Competitive wages commensurate with experience
• Health and Dental insurance with generous premium contribution by Wilson Farm
• 401 (k) plan with employer match
• Paid Time off
• 25% employee discount
• Friendly, customer-driven environment

Wilson Farm, Inc. is an E/O/E.

Job Type: Full-time

Pay: $17.00 per hour

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