Job description
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Retreat inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun.
If you have the magic to create smiles and memories daily, then why not join us?
What you’ll be doing
The Model Citizens in our Retail Department have a passion for ensuring guest happiness on all levels! You will be performing a variety of duties related to the display and sale of merchandise items including preparing inventory for sale, processing sales, maintaining retail locations and ensuring positive guest service to park visitors.
About You
To be a success in this role you’ll need to be guest-obsessed, a phenomenal multi-tasker, and someone who enjoys a challenge! Previous experience in customer service or retail could put you at a great advantage in your application, however, training will be provided. What is important, however, is that you can work well with others, you can deliver excellent guest service with a smile on your face, and you’re someone who loves FUN!
Retail Host's must also:
Physical Demands:
Work Environment:
Various inside and outside locations with varying temperatures and floor surfaces.
What’s in it for you…
Here at Merlin, we do it all for the love of FUN and if that wasn’t enough, we also have these magical benefits:
If you have the magic to create smiles and memories daily, then why not join us?
What you’ll be doing
The Model Citizens in our Retail Department have a passion for ensuring guest happiness on all levels! You will be performing a variety of duties related to the display and sale of merchandise items including preparing inventory for sale, processing sales, maintaining retail locations and ensuring positive guest service to park visitors.
About You
To be a success in this role you’ll need to be guest-obsessed, a phenomenal multi-tasker, and someone who enjoys a challenge! Previous experience in customer service or retail could put you at a great advantage in your application, however, training will be provided. What is important, however, is that you can work well with others, you can deliver excellent guest service with a smile on your face, and you’re someone who loves FUN!
Retail Host's must also:
- Be available to work a flexible schedule, including weekends and evenings.
- Be willing to work in all weather conditions.
- Maintain adherence to all health and safety protocols.
- Ensure cleanliness in all working areas.
- Handle credit card transactions in accordance with policies and procedures.
- Be quick-thinking, able to multi-task, and able to assist in other areas around the park if needed.
- Exhibit product knowledge and selling skills.
- Engage in playful guest interactions.
Physical Demands:
- Ability to sit for sustained periods of time to attend on-site meetings, perform paperwork activities.
- Intermittent and prolonged standing and walking to move about the park site, and interact with employees.
- Finger dexterity sufficient to complete paperwork activities and to use a computer.
- Visual acuity sufficient to read written materials, to complete paperwork activities, and to drive.
- Hearing sufficient to communicate with individuals in person and by telephone.
Work Environment:
Various inside and outside locations with varying temperatures and floor surfaces.
What’s in it for you…
Here at Merlin, we do it all for the love of FUN and if that wasn’t enough, we also have these magical benefits:
- Excellent health care options (medical, dental, and vision that encourage preventative care).
- 401(k) program with company match.
- Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
- Complimentary admission to LEGOLAND Florida Resort for you and your family.
- Complimentary access to 125 Merlin Entertainments attractions around the world.
- Deep discounts on food & beverage, merchandise, and hotel stays at LEGOLAND Florida Resort and online at LEGO.com.
- Exciting recognition and reward incentives.
- Free public transportation through Citrus Connection.
- Tuition reimbursement and scholarships.
- Career growth and development, and more!
Everyone Matters at Merlin
At Merlin, we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities, and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
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