Milton Hershey School (MHS) is a tuition free, home, and private school for over 2,000 Pre-K through 12th grade students. Founded in 1909 by Milton and Catherine Hershey, the lives of more than 11,000 students have been positively transformed through MHS’s high-quality career-focused education, nurturing home life, and extensive extra-curricular opportunities.

MHS is seeking a part time Guest Safety Associate to join the Campus Safety Department. This position serves as the primary contact at the main entrance of the Founders Hall building to direct guests & visitors, answering a variety of questions, and monitoring all the safety and security concerns that may occur. The associate will greet and direct guests & visitors for Founders Hall, promoting good public relations through courteous, helpful, and professional manner. Also, will serve as a liaison between outside callers and MHS Community, providing direction and assistance as needed, maintaining a high level of discretion and confidentiality in all areas of responsibilities and duties. Responsibilities include:

• Be well versed in the School’s Mission and history to be able to answer a variety of questions.
• Conducting tours for scheduled groups and walk-ins.
• Maintaining schedules of activities and meetings for the building and individual departments within the facility.
• Answering incoming calls and provide support to the Guest Safety Coordinator with databases, reports, planning special events, and other tasks.
• Providing coverage in the absence of the Guest Safety Coordinator.
• Assisting the coordination of safety education programs with building personnel.

This role will not exceed 29 hours per week during standard business hours and works some occasional evenings and weekends for special events. Pay rate starts at $22.11 an hour.

• Vocational or other technical school, certification, training, or apprenticeship required beyond high school diploma.
• Minimum of 3 years of experience working in the security/law enforcement field.
• PA Act 235 certification or ability to obtain within 3 months of hire.
• Concealed Carry Permit or ability to obtain within 3 months of hire.
• School Resource Officer Certification or ability to obtain within 3 months of hire.
• Valid PA Driver’s License in good standing.
• Strong knowledge of Milton Hershey School’s mission and history, preferred.
• Proficiency with Microsoft applications, internet utilization and other systems.
• High degree of professionalism, confidentiality, and high-quality customer service with the ability to interact positively with a diverse population of adults and students.
• Exceptional interpersonal skills including verbal and written.
• Exceptional attention to detail.
• Exceptional multi-tasking, organizational skills, and ability to work under pressure/tight deadlines.
• Able to work independently for multiple stakeholders and prioritize accordingly.
• Candidates must demonstrate a high degree of integrity as all MHS staff are role models for students.
• MHS desires candidates who are “all in” and are interested in actively engaging with students and divisional staff.