Job description

ABOUT VAN GOGH: THE IMMERSIVE EXPERIENCE

A light and sound spectacular featuring Vincent Van Gogh's most compelling works. Guests encounter the brilliance of one of history’s greatest artists in 360 degrees. In addition to a spacious central area where Van Gogh’s works stretch floor-to-ceiling, the experience includes separate galleries that chronicle his life, technique, and influence thru informative panels, larger than life re-creations and engaging interactives; suitable for a wide audience, including families, school groups, couples, and seniors.

Our ideal Guest Services Associate will have an enthusiastic personality and exceptional customer service skills necessary to provide visitors with a positive and memorable experience.

*This position is temporary, for the duration of the exhibition and reports to the General Manager.

Ability to remain calm and professional in a high-stress, ever-changing environment; Ability to work with a variety of personalities; Ability to listen to customer comments and respond is a professional and courteous manner.

Work Conditions: Varied days, shifts, and hours; Environment is typically indoors; Very social and customer service-related; Standing and/or walking for long periods of time; Lifting and moving items weighing up to 30 lbs.

Must be comfortable wearing a mask the entire duration of your shift and must be comfortable enforcing the mask policy.

We are currently hiring for part-time with weekend availability.

ACTIVITIES TO INCLUDE SOME OR ALL OF THE FOLLOWING:

• Box office work
• Merchandise assistant
• VR assistant
• Meet and greet
• Answering guest queries
• Adhering to, and monitoring guests’ adherence to, all Covid safety procedures
• And any other duties which enhance the guest experience
• The role will require standing and/or walking for much of the time

Job Type: Part-time

Pay: $16.25 per hour

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

COVID-19 considerations:
All employees are wearing a mask and guests are highly encouraged to wear a mask.

Ability to commute/relocate:

• West Sacramento, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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