Job description

Healthcare Call Center Representative

APS Medical Billing, located in Toledo Ohio, is seeking Healthcare Call Center Representatives to handle inbound calls from patients regarding their bills, EOBs, setting up payment plans, etc. The goal is to resolve patient inquiries regarding billing issues. This is a fast paced position.

Medical Billing Call Center Representative Requirements:

• Customer Service experience
• Call Center experience (preferred)
• Medical Insurance/Billing knowledge (preferred)
• Data Entry – Must be able to input data quickly and accurately
• Knowledge of Microsoft Excel and Word
• Ability to multitask on tasks between calls

Benefits Package includes:

• Competitive wages
• Medical plan; Health Savings Account
• Dental, Vision, Life Insurance, 401K
• Alight – Personal Health Care Advisor
• Paid holidays
• EAP - Employee Assistance Program

We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Call center: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Work Location: Remote

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