Help Desk Student Associate Summer 2023
Full Time
Fredericksburg, VA 22401
Posted
Job description
Position Details
Classification Information
Agency Name & Code
UMW
Job Title
Student Aid
Employee Class
Position Information
Working Title
Help Desk Student Associate Summer 2023
Position Number
ST0163
Department
IT Support Services
Organizational Objective
Provides technical support to the entire university community.
Provides technical support to the entire university community.
Excellent customer service skills, including the ability to listen, ask questions, and solve problems
Some familiarity with UMW systems, email and other resources
Willingness to learn and put new knowledge into practice
Possess basic computer software knowledge (PC and MAC)
Punctual and dependable
Good academic standing of at least a 2.5 GPA
Provides technical support to the entire university community.
Excellent customer service skills, including the ability to listen, ask questions, and solve problems
Some familiarity with UMW systems, email and other resources
Willingness to learn and put new knowledge into practice
Possess basic computer software knowledge (PC and MAC)
Punctual and dependable
Good academic standing of at least a 2.5 GPA
General Description of Position
Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services.
Required Experience
Ability to work up to 35 hours a week.
Excellent customer service skills
Detail oriented
Effective oral and written communication skills
Ability to follow directions
Ability to maintain confidentiality
Current UMW student
Excellent customer service skills
Detail oriented
Effective oral and written communication skills
Ability to follow directions
Ability to maintain confidentiality
Current UMW student
Rate of Pay
$12/hr
Term
Summer
Preferred Experience
Technical computer software skills for PC and Mac.
Posting Details
Posting Details
Posting Date
Open Until Filled
No
Special Instructions for Applicants
Additional Applicant Instructions
The University of Mary Washington accepts only completed online application and related materials. Faxed, mailed, or emailed applications or documentation will not be considered.
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